Global Quality & Fulfillment Manager

Lam Research Salzburg GmbH; Batu Kawan; Hybrid; MYR 180,000 - 240,000; Full time

Job summary

Lam Research in Batu Kawan, Penang, Malaysia, is seeking a Functional Quality Manager to enhance the operational effectiveness of the Global Operations team. You will guide decision-makers using structured problem-solving methods to drive improvements in order fulfillment and process efficiency.

With a Bachelor’s degree in a related field and 5 years of relevant experience, you will lead quality initiatives, manage cross-functional teams, and ensure robust corrective actions with strong

Qualifications

• Bachelor’s degree in Supply Chain, Operations, Business, or related technical field.
• 5 years of relative experience in a similar role.
• Strong problem-solving skills using tools such as statistical analysis, 8D methodologies and Lean Six Sigma.
• Excellent written and verbal communication skills with ability to influence and communicate complex contents to peers and executives.
• Positive attitude and eagerness to learn.
• Ability to understand complex issues and communicate, manage, and gain buy-in from all levels of the organization.
• Deep knowledge and understanding of quality requirements in product delivery.
• Experience managing and/or leading quality projects from concept to implementation.
• Ability to translate and apply quality knowledge into operational plans.
• Ability to lead an effective meeting focused on the problem statement and achieving results.
• Ability to lead global cross-site and cross-functional teams to meet project objectives based on measurable results.
• Ability to recognize the need and effectively elevate or resolve a conflict or misalignment.

Responsibilities

• Drive proactive quality performance and quality initiatives for the Order Fulfillment Management (OFM) group at Lam Research.
• Engage with stakeholders throughout the value chain, both upstream and downstream - to address critical challenges and advance quality excellence.
• Drive the advancement of quality initiatives across the OFM organization such as but not limited to configuration engineering, BOM accuracy, root cause analysis, and quality leadership.
• This role will act as the Order Fulfillment lead to help address systemic problems and assist in identifying corrective/preventive actions to prevent reoccurrence of quality issues.
• Provide 8D coaching and support to cross‑functional teams, ensuring disciplined problem solving, effective root cause analysis, and timely corrective and preventive action closure.
• Drive opportunities for standardization and streamlining how OM&E executes customer delivery requirements across the globe in support of Lam’s build anywhere vision.

Skills

Problem-solving

8D

Lean Six Sigma

Communication

Global cross-site leadership

Education

Bachelor’s degree in Supply Chain or related field

Tools

SAP

Job description

Lam Research in Batu Kawan, Penang, Malaysia, is seeking a Functional Quality Manager to enhance the operational effectiveness of the Global Operations team. You will guide decision-makers using structured problem-solving methods to drive improvements in order fulfillment and process efficiency.

With a Bachelor’s degree in a related field and 5 years of relevant experience, you will lead quality initiatives, manage cross-functional teams, and ensure robust corrective actions with strong