Global Order Orchestration Manager

Koerber Malaysia; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

Koerber Malaysia is seeking a seasoned Order Processing Specialist to manage complex machine sales orders from offer through delivery. This role serves as the primary customer contact for global inquiries, with a focus on the Asian region.

You will coordinate orders, shipments, and documentation, liaise with the Sales team and German HQ, and ensure timely delivery while maintaining SAP records and contract documentation.

Qualifications

• Degree/Bachelor/MBA in Business Administration or similar field.
• 3+ years in order processing for capital goods.
• Experience in worldwide logistics (import/export and shipping).
• Proficient with SAP and project management skills.
• Willingness to travel locally and overseas.
• Good command of English; German/Regional language a plus.
• Independent and able to work under time pressure.
• High sense of responsibility.

Responsibilities

• Commercial order processing and coordination of complex machine sales projects from offer to delivery.
• Primary contact for customers worldwide, especially Asia, on order processing matters.
• Handle inquiries and follow up on order and delivery schedules.
• Prepare and coordinate customer visits (e.g., pre-delivery inspections).
• Coordinate with sales, account managers, and German HQ across departments.
• Manage L/C, tender shipments, and inter-company sales coordination.
• Plan shipments and maintain order-related data in SAP ERP.

Skills

Order processing

SAP

Project management

Multilingual communication

Education

Bachelor/MBA in Business Administration

Tools

SAP ERP

Job description

Koerber Malaysia is seeking a seasoned Order Processing Specialist to manage complex machine sales orders from offer through delivery. This role serves as the primary customer contact for global inquiries, with a focus on the Asian region.

You will coordinate orders, shipments, and documentation, liaise with the Sales team and German HQ, and ensure timely delivery while maintaining SAP records and contract documentation.