Global Operations Resilience & Delivery Lead

Lam Research; Batu Kawan; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

Lam Research is seeking a Global Output Manager within the Global Operations Group to enhance resilience and execution predictability across planning, operations, supply chain, and manufacturing. You will provide visibility to risks, coordinate issue responses, and drive timely action in a complex global environment.

You will partner with multiple functions to ensure delivery continuity, monitor performance trends, and promote disciplined follow-through on critical actions.

Qualifications

• Bachelor’s degree in Business, Operations, Supply Chain, Engineering, or related field.
• 8+ years in operations, supply chain, planning, manufacturing, or related environments.
• 3+ years coordinating cross-functional work in fast-paced settings.
• Demonstrated ability to manage complex issues, drive resolution, and influence outcomes without direct authority.
• Strong analytical and problem-solving skills with experience identifying root causes and corrective actions.
• Experience using operational metrics, dashboards, and reporting tools to monitor performance.
• Strong verbal and written communication skills for working with teams and leadership.
• Proven ability to manage multiple priorities under pressure.
• Proficiency with Microsoft Excel, PowerPoint, and common business or operational tracking tools.

Responsibilities

• Coordinate cross-functional responses to disruptions that may affect delivery performance, execution continuity, or business priorities.
• Provide timely visibility to emerging issues through structured monitoring, clear communication, and status reporting.
• Support active issue management by aligning stakeholders, driving action plans, and facilitating escalation when needed.
• Monitor performance trends and operational signals to identify risks early, anticipate future challenges, and enable timely intervention.
• Ensure clear ownership, accountability, timelines, and follow-through for issue resolution activities.
• Partner with planning, operations, supply chain, manufacturing, and other teams to support recovery and maintain execution continuity.
• Communicate operational status, key risks, mitigation plans, and decision needs to stakeholders and leadership.
• Identify recurring issues, process gaps, and systemic barriers, and recommend improvements that strengthen resilience, consistency, and decision quality.
• Promote a culture of transparency, accountability, and continuous improvement across a global, matrixed organization.

Skills

Analytical thinking

Problem solving

Communication

Stakeholder management

Prioritization

Cross-functional collaboration

Adaptability

Education

Bachelor's degree in Business/Operations/Engineering

MBA or advanced degree (preferred)

Tools

Excel

PowerPoint

ERP/MRP systems

Job description

Lam Research is seeking a Global Output Manager within the Global Operations Group to enhance resilience and execution predictability across planning, operations, supply chain, and manufacturing. You will provide visibility to risks, coordinate issue responses, and drive timely action in a complex global environment.

You will partner with multiple functions to ensure delivery continuity, monitor performance trends, and promote disciplined follow-through on critical actions.