Global Merchant Risk & Underwriting Specialist

Razer; Shah Alam; On-site; MYR 67,000 - 100,000; Full time

Job summary

Razer is seeking a Merchant Risk and Underwriting Specialist to assess and manage risks in merchant accounts. You will underwrite new applications, conduct risk assessments, and apply strategies to prevent fraud and losses across a global payments ecosystem.

This role requires strong analytical skills, attention to detail, and knowledge of payment processing regulations. You will collaborate with sales, operations, and risk teams to optimize underwriting processes and ensure compliance.

Qualifications

• Bachelor's degree in Finance, Business, Risk Management, or a related field.
• 1-3 years of experience in merchant underwriting, risk assessment, or fraud prevention (eCommerce payments experience is a plus).
• Strong understanding of KYC, KYB, AML and fraud risk management frameworks.
• Familiarity with payment schemes (Visa, Mastercard, UnionPay) and compliance regulations.
• Proficiency in using risk management tools, payment processing platforms, and CRM systems.
• Analytical mindset with strong problem-solving and decision-making abilities.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Must be willing to perform shift duties and accept any tasks assigned by management as required.

Responsibilities

• Evaluate merchant applications and conduct comprehensive risk assessments to determine eligibility for account approval.
• Analyze transaction data, financial statements, and other relevant information to assess merchant risk profiles and identify potential red flags.
• Ensure compliance with payment network rules, regulations, and internal policies governing merchant account management and underwriting procedures.
• Monitor merchant accounts for changes in risk profiles and implement appropriate risk management strategies, including account monitoring, limit adjustments, and account closures.
• Perform ODD and periodic reviews of existing merchants to detect suspicious activities.
• Communicate effectively with internal stakeholders, including sales, operations, and risk management teams, to provide insights and recommendations on merchant risk management strategies.
• Maintain accurate and detailed records of merchant underwriting decisions, risk assessments, and account monitoring activities.
• Identify opportunities for process improvement and optimization in merchant risk management practices, driving efficiency and effectiveness.
• Assist in developing and improving underwriting policies, workflows, and documentation.
• Perform shift duties and undertake any other tasks assigned by the management as required.

Skills

Risk assessment

Analytical mindset

Communication skills

Attention to detail

Problem-solving

Time management

Education

Bachelor's degree in Finance, Business, Risk Management, or related field

Tools

Risk management tools

CRM systems

Payment processing platforms

Job description

Razer is seeking a Merchant Risk and Underwriting Specialist to assess and manage risks in merchant accounts. You will underwrite new applications, conduct risk assessments, and apply strategies to prevent fraud and losses across a global payments ecosystem.

This role requires strong analytical skills, attention to detail, and knowledge of payment processing regulations. You will collaborate with sales, operations, and risk teams to optimize underwriting processes and ensure compliance.