Global Master Data Senior Coordinator

Givaudan; Petaling Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

Givaudan is seeking a Senior Coordinator for Data Management in Petaling Jaya, Malaysia. This role focuses on creating and maintaining master data while ensuring timely and accurate availability. Candidates should have over 3 years of experience, strong communication skills in English, and familiarity with SAP or other ERP systems.

If you are detail-oriented, self-motivated, and thrive in multicultural environments, apply to join Givaudan!

Qualifications

• 3+ years of relevant experience in a function-specific role or equivalent.
• Experience working in a shared service environment is advantageous.
• Ability to read, write and communicate in English in a business setting.

Responsibilities

• Create and maintain master data; monitor processes for potential delays.
• Execute master data service requests and resolution of issues.
• Support and advise the business on master data management related matters.

Skills

Data Management

Communication

SAP or other ERP systems

ETL tools and processes

Advanced MS Excel

Education

Bachelor degree in relevant field

Tools

Microsoft Office or equivalent tool

Job description

Overview

The EDM Data Master Data Senior Coordinator creates and maintains master data and monitors processes to identify pro-actively potential delays, extracts, analyzes and mass-loads master data in our core systems. They support continuous improvement and contribute to improving service levels in the business by making master data available in a timely and accurate manner.

Responsibilities

• Daily activities – Data Management: master data creation and maintenance activities in the given service level; Information Management daily activities execution in the given service level
• Master data service requests – execution of reports and mass uploads
• Issue resolution requests execution related to Data/Information Management
• Run proactive monitoring and follow-up on activities related to the expected activities
• Support and advise the business in master data/information management related matters
• Perform process- and data quality analysis, and correction activities
• Performs process- and quality-analysis on a global scope, discussed with EDM Managers/Team Leads regularly
• Controls global task assignment to balance resources according to incoming requests
• Align on functional topics (master data issues, solutions) with other regional team leaders and managers on a regular basis

Process related activities

• Contribute to Master Data Projects & Change Requests
• Perform root cause analysis and provide solutions
• Propose process improvements – idea management
• Support initiatives/projects/data cleansing activities
• Task coordination activities in line with the requirements of Team Lead/Manager
• Maintain documentation

People, collaboration

• Act as contact person for key internal and external stakeholders for operational topics
• Build constructive and effective relationships with cross-functional teams and stakeholders
• Communicate effectively with internal and external partners by phone or via email
• Mentor new team members and provide training on new processes being implemented
• Be the reference for the Juniors

Your profile

• Bachelor degree in relevant field
• Ability to read, write and communicate in English in a business setting
• 3+ years of relevant experience in a function-specific role or equivalent; experience of working in a shared service environment is an advantage
• Self-motivated, adaptable, and customer-focused, with sound judgment and a strong willingness to learn
• Reliable, organized, detail-oriented, and an effective communicator who thrives in a diverse, multicultural environment
• Good working knowledge of SAP or other ERP systems
• Experienced in ETL tools and processes
• Advanced MS Excel and good knowledge of Microsoft Office or equivalent tool
• Strong numeracy and administration skills
• Understanding of legal and statutory requirements, corporate policies, work instructions and regulation