Global IT Systems & Apps Support Specialist

Nufarm; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Nufarm is seeking an adaptable IT Systems – Application Support professional to join our global Supply Chain Applications team, based in Malaysia. You’ll provide functional and technical support across multiple Tier 2 business applications, ensuring stability and a high-quality user experience.

You’ll work with global users, application owners, IT teams, vendors, and MSPs to investigate incidents, coordinate releases, and document processes while aligning with security and governance standards.

Qualifications

• Experience in IT application support roles.
• Ability to support multiple applications across a global environment.
• Fluent written and spoken English communication.

Responsibilities

• Provide end-to-end functional and technical support across Nufarm’s Tier 2 business applications.
• Manage multiple applications simultaneously within a global, evolving environment.
• Investigate, resolve, or escalate application incidents, problems, defects, and service requests.
• Coordinate with global users, IT teams, application owners, vendors and MSPs.
• Support application releases, patches, upgrades, and configuration changes.

Skills

IT Application Support

Global Collaboration

English Communication

Problem Solving

Job description

Nufarm is seeking an adaptable IT Systems – Application Support professional to join our global Supply Chain Applications team, based in Malaysia. You’ll provide functional and technical support across multiple Tier 2 business applications, ensuring stability and a high-quality user experience.

You’ll work with global users, application owners, IT teams, vendors, and MSPs to investigate incidents, coordinate releases, and document processes while aligning with security and governance standards.