Global Identity & Access Security Administrator

Abbott Laboratories

Petaling Jaya

On-site

MYR 60,000 - 90,000

Full time

3 days ago

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Job summary

Abbott Malaysia is seeking an IT Access Administrator to manage end-user access provisioning, recertification, and de-provisioning across Abbott Global IS systems. You will provide email and phone support, resolve access-related incidents, and ensure requests are processed within SLA.

The role requires a Bachelor's degree in computer science or related field and at least 2 years of experience in AD/Exchange or application account administration, with the ability to work in a matrixed, global

Qualifications

Bachelor’s degree in computer science or related experience.
Minimum 2 years of experience.
Active Directory account administration -OR- Microsoft Exchange account administration -OR- Application Account Administration.
Strong working knowledge of desktop, mobile related hardware and associated operating systems, peripherals and related infrastructure.
Ability to establish trust and credibility at all levels of the organization.
Experience working in a broader enterprise/cross division business unit model preferred.
Ability to work in a highly matrixed and geographically diverse business environment.

Responsibilities

Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
Responsible for day-to-day support and administration of security components of Abbott Global IS systems.
Provides email and telephone support to end users to resolve IT system access related issues.
Create, modify, and delete accounts requested by customers via request forms within SLA
Ensure that ITSM incident and service request tickets are responded to and resolved within SLA
Serve as escalation point within Administrator teams for requests issues of greater complexity