Global HR Lifecycle & Systems Specialist

Roche; Petaling Jaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

Roche China seeks an ELM Specialist to perform HR system data maintenance and administrative activities, supporting HR processes across recruiting, onboarding, redeployment, and rewards. You will collaborate with global HR centers and business partners to improve service delivery.

The role requires strong customer focus, interdisciplinary collaboration, and ability to navigate complex HR data across geographies. Mandarin and English skills are essential.

Qualifications

• Experience in a shared service center, preferably in an HR services environment.
• HR generalist know-how.
• Proven track record of delivering in a matrix organization.
• Ability to work independently in a fast-paced environment and handle multiple priorities.
• Thrives in ambiguous and multicultural environments across borders.
• Experience working across geographies and divisions in a matrix organization.
• Ability to navigate complex HR data structures.
• Experience with HR IT applications.
• Knowledge of Workday HR Processes.

Responsibilities

• Execute system data maintenance and administrative activities in support of HR processes (e.g. Attract To Onboard, Redeploy To Retire, Assess To Reward).
• Provide customer service on HR-related activities, such as inquiry resolution and request management.
• Support Global HR Centers of Excellence in system maintenance activities.
• Advise HR and business partners on global HR systems and processes.
• Participate in continuous improvement initiatives.
• Provide guidance to first-level support teams.
• Keep knowledge up-to-date and contribute to SWIs and SOPs.

Skills

Shared service center

HR generalist

Matrix organization

Multi-cultural environment

Mandarin & English

Education

University degree

Tools

Workday HR Processes

Job description

Roche China seeks an ELM Specialist to perform HR system data maintenance and administrative activities, supporting HR processes across recruiting, onboarding, redeployment, and rewards. You will collaborate with global HR centers and business partners to improve service delivery.

The role requires strong customer focus, interdisciplinary collaboration, and ability to navigate complex HR data across geographies. Mandarin and English skills are essential.