Global Customer Service Specialist | Flexible Hours

Comet Plasma Control Technologies; George Town; Presencial; MYR 45 000 - 78 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Transport allowance

Toll allowances

Mobile allowance

Car loan interest

Flexi benefits for health checks

Dental care

Optical care

Comprehensive medical insurance

Resumo da oferta

Comet Technologies Malaysia Sdn Bhd in Penang is seeking a Customer Service Representative to join our Plasma Control Technologies division. You will manage customer portals, coordinate orders, and support on-time delivery across locations worldwide.

We value customer focus, strong communication, and collaboration with cross-functional teams to ensure accurate information and timely shipments. This role offers exposure to global operations and a supportive team environment.

Qualificações

• Bachelor's degree preferred.
• Minimum 5 years of Customer Service experience.
• Experience with customer portals and consignment inventory management is a plus.
• Strong knowledge of On-Time Delivery (OTD) and factors affecting performance.

Responsabilidades

• Monitor and acknowledge customer demand signals via portals and communications.
• Conduct regular meetings with customer buyers to maintain relationships and support communication.
• Place and track factory orders with Comet locations worldwide to support OTD.
• Expedite orders with Planning and cross-functional teams to ensure on-time delivery.
• Ensure timely and accurate shipments with correct delivery information.

Conhecimentos

Customer service

Customer portal management

Consignment inventory management

On-Time Delivery (OTD) knowledge

Formação académica

Bachelor's degree preferred

Ferramentas

Microsoft Excel

SAP (Sales module)

Descrição da oferta de emprego

Comet Technologies Malaysia Sdn Bhd in Penang is seeking a Customer Service Representative to join our Plasma Control Technologies division. You will manage customer portals, coordinate orders, and support on-time delivery across locations worldwide.

We value customer focus, strong communication, and collaboration with cross-functional teams to ensure accurate information and timely shipments. This role offers exposure to global operations and a supportive team environment.