Global Customer Data & Ops Specialist

Keysight Technologies; Bayan Lepas; On-site; MYR 67,000 - 100,000; Full time

Job summary

Keysight Technologies seeks a Customer Master Data Analyst to join our Worldwide team in Penang. You will manage customer data across MDM, Oracle and Salesforce, ensuring accuracy and regulatory compliance to support seamless business operations.

The role welcomes fresh graduates and requires English and Chinese language ability, MS Office proficiency, and teamwork. You will handle data requests, perform cleanup, and may lead small CMD projects.

Qualifications

• Bachelor's or Master Degree or University Degree or equivalent.
• Prior experience is an added advantage but fresh graduate without experience is welcome to apply.
• The person will be part of WW team supporting users globally
• The candidate will be working on one of the working hours listed.
• Language requirements: English and Chinese with any additional foreign language as added advantage
• Computer literate, good understanding of MS Office applications, Knowledge of MDM, Oracle, Sales Force or programming languages such as Python, AI&ML would be desirable.
• Having experience managing customer data in MDM, Oracle, and/or SalesForce will be an added advantage.
• Successful candidates should be detail oriented with a demonstrated commitment to quality and time flexibility.
• Demonstrated capacity to work in teams and with potential to take extra responsibilities like lead small projects and decision taking.
• Good communication skills and able to deal with customers in a professional way.

Responsibilities

• Maintain Customer Data in MDM/Oracle; single entry point for creation and updates.
• Handle CMD RMT tool/email queries while meeting SLA.
• Ensure data formatting and regional compliance with Keysight requirements.
• Collaborate with CSR, Field Engineers, distributors for data validation.
• Lead small CMD projects or participate in wider regional initiatives.

Skills

MS Office

MDM

Oracle

Salesforce

Python

AI/ML

Data governance

Data analysis

Education

Bachelor's or Master's Degree

Tools

MDM

Oracle

Salesforce

Python

Excel

Job description

Keysight Technologies seeks a Customer Master Data Analyst to join our Worldwide team in Penang. You will manage customer data across MDM, Oracle and Salesforce, ensuring accuracy and regulatory compliance to support seamless business operations.

The role welcomes fresh graduates and requires English and Chinese language ability, MS Office proficiency, and teamwork. You will handle data requests, perform cleanup, and may lead small CMD projects.