Global Cloud Operations Lead — Scale & Reliability

Randstad Malaysia; Kampung Malaysia Tambahan; Sur place; MYR 240 000 - 420 000; Plein temps

Résumé du poste

Randstad Malaysia is seeking a Senior Cloud Operations Lead to oversee local Infrastructure and Application Operations, ensuring high availability across Azure and AWS. You will coordinate with global peers, manage people, and drive operational excellence.

The role focuses on scalable processes, incident management, and continuous improvement, with leadership across time zones and teams to deliver reliable cloud services.

Qualifications

• Proven background managing infrastructure and application operations in cloud environments.
• Experience in end-to-end people management, hiring, performance reviews, and exits.
• Strong knowledge of Azure and/or AWS hosting, logging, and availability management.
• Hands-on experience with observability tools like Azure Monitor, Application Insights, and CloudWatch.
• Ability to coordinate across time zones and international teams.
• Ability to translate business needs into technical tasks with automation focus.

Responsabilités

• Lead and manage local Cloud Operations teams spanning Infrastructure Operations (cloud provisioning, deployments, platform availability) and Application Operations (monitoring, configuration, performance optimization).
• Collaborate with peer Cloud Operations Managers across time zones to align priorities and oversee incidents and problem resolution.
• Drive day-to-day general management and people leadership, including hiring, performance reviews, and establishing team standards.
• Maintain continuous availability, security, stability, and performance for 25+ customer-facing SaaS and cloud workloads on Azure and AWS.
• Partner with Cloud Architect to review, validate, and execute architectural decisions across the hosting landscape.
• Design and implement operational processes to support availability outside regular business hours as the platform scales.

Connaissances

Operational Leadership

People & General Management

Cloud Platform Knowledge

Tooling Proficiency

Cross-Regional Collaboration

Operational Execution

Outils

Azure Monitor

Application Insights

AWS CloudWatch

Description du poste

Randstad Malaysia is seeking a Senior Cloud Operations Lead to oversee local Infrastructure and Application Operations, ensuring high availability across Azure and AWS. You will coordinate with global peers, manage people, and drive operational excellence.

The role focuses on scalable processes, incident management, and continuous improvement, with leadership across time zones and teams to deliver reliable cloud services.