Global Admissions Compliance Specialist

Curtin University Malaysia; Miri; On-site; MYR 42,000 - 60,000; Full time

Job summary

Curtin University Malaysia is seeking a Compliance Officer to support the International Compliance Manager with Genuine Student (GS) screening for Global Curtin and to balance timely assessments with conversion activities. The role involves detailed applicant checks, visa-related procedures, and producing reports to improve GTE processes.

You will interact with the Global Recruitment Team and agents, conduct follow-ups, and ensure quality applications while adhering to Curtin's policies and visa

Qualifications

• Completion of a relevant work experience or an equivalent combination of experience and training.
• Demonstrated customer service orientation.
• Strong cross-cultural awareness and interpersonal skills.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Proficient with Microsoft Office and database applications; Excel formula creation.
• Commitment to applying policies, procedures and legislation.
• Conversational fluency in languages other than English.
• Previous experience in compliance within higher education.
• Previous experience in visa assessment and financial assessment.

Responsibilities

• Acts as a point of contact for Genuine student checks for Curtin.
• Conduct financial checks for all applications/offers and screening checks for agents.
• Conduct student interviews as part of genuine student assessments where applicable.
• Conduct follow-up calls to students and agents as needed.
• Update status for each student from application to visa decision.
• Produce reports for the International Compliance Manager on GTE and visa policy updates; suggest improvements.
• Collect market intelligence to enhance Global Curtin GS assessment knowledge base.

Skills

Customer service orientation

Teamwork

Cross-cultural awareness

Communication skills

Analytical thinking

Policy/compliance

Excel formulas

Visa assessment experience

Financial screening

Education

Relevant work experience or equivalent qualification

Tools

Microsoft Excel

Job description

Curtin University Malaysia is seeking a Compliance Officer to support the International Compliance Manager with Genuine Student (GS) screening for Global Curtin and to balance timely assessments with conversion activities. The role involves detailed applicant checks, visa-related procedures, and producing reports to improve GTE processes.

You will interact with the Global Recruitment Team and agents, conduct follow-ups, and ensure quality applications while adhering to Curtin's policies and visa