GenAI Engineer — Hybrid, Production-grade AI for SMBs

Finago; Kuala Lumpur; Hybrid; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Hybrid work setup

Healthcare coverage (including family)

Monthly allowance

Wellness perks

Job summary

Finago in Kuala Lumpur is seeking an AI Engineer to design, build and operate GenAI-powered features in our core products, from LLM-based assistants to retrieval augmented generation. This is a hands-on, end-to-end role with accountability for production performance and reliability.

You will join Finago's AI organization, collaborating with AI Engineers, Data Scientists, and Developers across Nordic offices to solve real problems and share knowledge.

Qualifications

• Proven production GenAI experience: designed, built and shipped at least one LLM/GenAI-based product or feature to production with real users, and supported it after launch.
• 5+ years of software engineering experience in backend, data or ML engineering, or similar roles.
• Strong Python and solid engineering practices: testing, code review, CI/CD and maintainable services.
• Hands-on experience with core GenAI patterns such as RAG, prompt and context engineering, tool calling and agentic workflows.
• Evaluation and operations know-how: you have built evals, dealt with hallucinations, latency and cost, and monitored LLM features in production.
• Fluent English, as you’ll work daily with colleagues across the Nordics

Responsibilities

• Designing, building and shipping LLM-powered features such as assistants, agents, retrieval augmented generation (RAG) and document understanding into our core products.
• Turning prototypes into production‑grade services with robust APIs, error handling, as well as latency and cost under control.
• Building evaluation pipelines, test sets and guardrails so we know a feature works before and after release.
• Monitoring and improving GenAI features in production using tracing, telemetry and customer feedback.
• Identifying where automation and intelligent features bring real customer value, and validating ideas early.
• Improving and extending the data and engineering foundations behind our AI solutions.

Skills

Python

REST APIs

LangChain

Databricks

Azure

SQL

GitHub

Tools

Python

REST APIs

LangChain

Databricks

Azure

SQL

GitHub

Job description

Finago in Kuala Lumpur is seeking an AI Engineer to design, build and operate GenAI-powered features in our core products, from LLM-based assistants to retrieval augmented generation. This is a hands-on, end-to-end role with accountability for production performance and reliability.

You will join Finago's AI organization, collaborating with AI Engineers, Data Scientists, and Developers across Nordic offices to solve real problems and share knowledge.