Functional Quality Manager 4

Lam Research; Penang; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

Lam Research in Penang, Malaysia, seeks a Functional Quality Manager to enhance operational effectiveness within Global Operations. You will lead quality initiatives, drive root-cause analysis, and coach cross-functional teams to ensure timely corrective actions.

The role emphasizes collaboration across the value chain and standardization of delivery processes. The ideal candidate brings 5 years in a similar role, strong problem-solving skills with 8D and Lean Six Sigma, and proven ability to

Qualifications

• Bachelor’s degree in Supply Chain, Operations, Business, or related technical field.
• 5 years of relative experience in a similar role.
• Strong problem-solving using 8D methodologies and Lean Six Sigma with statistical analysis.
• Excellent written and verbal communication with ability to influence and communicate complex contents to peers and executives.
• Experience leading quality projects from concept to implementation.
• Ability to translate and apply quality knowledge into operational plans.

Responsibilities

• Drive proactive quality performance and quality initiatives for the Order Fulfillment Management (OFM) group at Lam Research.
• Engage with stakeholders throughout the value chain, both upstream and downstream, to address critical challenges and advance quality excellence.
• Drive the advancement of quality initiatives across the OFM organization such as configuration engineering, BOM accuracy, root cause analysis, and quality leadership.
• Act as the Order Fulfillment lead to help address systemic problems and assist in identifying corrective/preventive actions to prevent recurrence of quality issues.
• Provide 8D coaching and support to cross-functional teams, ensuring disciplined problem solving, effective root cause analysis, and timely corrective and preventive action closure.
• Drive opportunities for standardization and streamlining how OM&E executes customer delivery requirements across the globe in support of Lam’s build anywhere vision.

Skills

Problem solving

8D methodology

Lean Six Sigma

Statistical analysis

Cross-functional

Communication

Education

Bachelor’s degree in supply chain

Tools

SAP

ERP systems

Job description

The group you’ll be a part of

The Global Planning & Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.

The impact you’ll make

As a Functional Quality Manager at Lam Research, you will play a pivotal role in enhancing the operational effectiveness and efficiency of the Global Operations team. By employing structured problem-solving methodologies, you will guide decision-makers towards achieving operational excellence. Your contributions will be critical in driving improvements and optimizing processes within the organization.

What You’ll Do

• Drive proactive quality performance and quality initiatives for the Order Fulfillment Management (OFM) group at Lam Research.
• Engage with stakeholders throughout the value chain, both upstream and downstream - to address critical challenges and advance quality excellence.
• Drive the advancement of quality initiatives across the OFM organization such as but not limited to configuration engineering, BOM accuracy, root cause analysis, and quality leadership.
• This role will act as the Order Fulfillment lead to help address systemic problems and assist in identifying corrective/preventative actions to prevent reoccurrence of quality issues.
• Provide 8D coaching and support to cross-functional teams, ensuring disciplined problem solving, effective root cause analysis, and timely corrective and preventive action closure.
• Drive opportunities for standardization and streamlining how OM&E executes customer delivery requirements across the globe in support of Lam’s build anywhere vision.

Who We’re Looking For

• Bachelor’s degree in Supply Chain, Operations, Business, or related technical field
• 5 years of relative experience in a similar role
• Strong problem-solving skills using tools such as statistical analysis, 8D methodologies and Lean Six Sigma
• Excellent written and verbal communication skills with ability to influence and communicate complex contents to peers and executives
• Positive attitude and eagerness to learn
• Ability to understand complex issues and communicate, manage, and gain buy-in from all levels of the organization
• Deep knowledge and understanding of quality requirements in product delivery
• Experience managing and/or leading quality projects from concept to implementation
• Ability to translate and apply quality knowledge into operational plans
• Ability to lead an effective meeting focused on the problem statement and achieving results
• Ability to lead global cross-site and cross-functional teams to meet project objectives based on measurable results
• Ability to recognize the need and effectively escalat or resolve a conflict or misalignment

Preferred Qualifications

• Experience leading global programs or initiatives
• Experience with planning and manufacturing processes and methods, Lean, Kaizen, Kanban and other advanced manufacturing methodologies, tools and concepts
• Proficient in SAP and comparable enterprise resource planning (ERP) systems

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.