Function Lead-Procure to Pay

AIA Shared Services; Cyberjaya; On-site; MYR 240,000 - 360,000; Full time

Job summary

AIA Shared Services in Malaysia seeks a senior leader to provide leadership, management and technical guidance for Procurement Support Operations and Accounts Payable to ensure robust and sustainable operations.

You will oversee day-to-day processes, monitor KPIs, manage budgets, and act as a business partner to Group Finance and Local Business Units, driving continuous improvement and governance across policies and controls.

Qualifications

• Experience in procurement and payables in a shared services environment (12–15+ years) in supervisory or management roles.
• Strong knowledge of accounting standards and principles and their real-world application.
• Experience with ERP platforms including Ariba, Concur and SAP and related architecture.

Responsibilities

• Provide leadership to Procurement Support Operations and Accounts Payable ensuring robust, compliant operations.
• Monitor KPIs and report performance to Group and Local Business Units.
• Oversee BPMs for procurement and payables and drive continuous improvement and control enhancements.

Skills

Procurement experience

Payables management

Accounting principles

ERP systems (Ariba SAP Concur)

AI and Co-pilot tech

Tools

Ariba

Concur

SAP

Job description

FIND YOUR 'BETTER' AT AIA We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives. If you believe in better, we’d love to hear from you.

About the Role

This position shall provide leadership, management and technical ability/ assistance for Procurement Support Operations and Accounts Payable functions to ensure efficient, robust and sustainable operations are implemented to support AIA Group/Local Business Units in meeting its strategic objectives.

Provide overall leadership to the Procurement Support Operations and Accounts Payable units in managing day-to-day operations in accordance with prescribed accounting policies/standards and regulatory guidelines, operational policies and procedures and service levels, including monitoring, reporting and ongoing refinement of deliverables and service level performance to Group and Local Business Units. Monitor and ensure all KPIs are met and communicated to Group and Local Business Units on a timely basis. Oversee and review Business Process Manuals (BPM) for Procurement Support Operations and Accounts Payable by optimizing best practices, timely updates, making sure all risks are addressed by proper controls and at the same time ensuring the BPM is in line with AIA accounting procedures, and applicable group and local accounting standards. Supervise and assure all internal controls stated in the BPM are adhered to without any gaps and identify areas for further enhancement to improve team’s effectiveness and efficiencies. Fortify controls whenever there are misses or issues and provides guidance to the team in preventing recurrence. Continuously review end-to-end systems and process design and manage implementation of recommendations through to completion, including timely and regular updates to Business Process Manuals to achieve sustainable best-in-class operations and maximize the scale potential of the operations. Provide systems and process subject-matter expert support on Group/Local Business Units’ projects and initiatives to ensure compatibility with, and in anticipation of changes in business requirements and interdependent systems and processes. Lead the operating budget, including preparation, challenge and communication of annual budget cycles and monitoring of actual spend to ensure cost optimization. Manage and develop collaborative business relationships with stakeholders, including Local Business Units, Group cross-functions, external auditors, and etc. Act as Business Partner to Group Finance, CFOs, Head of Finance and Local Business Units on any matters relating to Procurement Support Operations and Accounts Payable by providing timely and satisfactory response on all queries. Leads, directs and has full management accountability for employees in area of responsibility with an emphasis on talent management, succession planning, employee experience, retention, skill development and staff engagement in accordance with organization’s strategic direction.

Job Requirement

• Experience in procurement and payables related fields in shared services environment 12 to 15 + years of supervisory or management experience in the above position
• Advance knowledge of accounting standard and principles, the ability to interpret the standards and apply to real life scenarios
• Advance knowledge of various external reporting requirements for all reporting basis including local regulatory requirements
• Experience in operations systems (Ariba, Concur, SAP) and architecture
• Technology savvy especially in Agentic Artificial Intelligence and Co-pilot
• Possess good analytical, communication, presentation and soft skills
• Good leadership and people skills.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

\"Better\" starts with people who reimagine what is possible and turn ideas into meaningful action. At AIA, you will contribute in your own way, help shape outcomes that matter and collaborate with colleagues across disciplines, teams, markets and levels. We will support you to broaden your perspective, strengthen your capabilities and grow your impact. Together, we challenge assumptions, learn from one another and find better ways forward. Bring your ambition, experience and ideas to AIA, and help shape what “better” looks like. View our AIA LinkedIn page Bring your difference to AIA