Front of House & Facilities Coordinator (Visitor Experience)

JLL; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

JLL in Kuala Lumpur seeks a Facilities Administrator focused on Front of House (FOH) operations to greet visitors, manage reception, coordinate meeting rooms and workplace services, and ensure a polished, welcoming environment.

You will serve as the primary contact for employees, guests and vendors, handle access control and mail, coordinate building services, and uphold presentation standards while collaborating with facilities teams to anticipate needs and resolve issues.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of front desk, reception, or facilities coordination experience in corporate or commercial environments.
• Strong interpersonal and communication skills with professional interactions across diverse stakeholders.
• Proficiency in Microsoft Office Suite and quick adoption of workplace management systems.
• Excellent organizational skills with ability to manage multiple priorities in a fast-paced setting.
• Customer service orientation with proactive problem-solving and service delivery.
• Professional appearance and demeanor aligning with organizational standards.

Responsibilities

• Manage front desk operations including greeting visitors and directing inquiries.
• Coordinate meeting room bookings, setup, and catering for internal and client meetings.
• Oversee visitor management systems including registration, badge issuance, and escort coordination.
• Handle incoming and outgoing mail, courier services, and package distribution.
• Coordinate with building maintenance teams and vendors for repairs and presentation standards.
• Maintain office supplies inventory and manage vendor relationships.
• Support workplace experience initiatives and employee engagement activities.
• Process work orders and communicate updates to stakeholders.
• Maintain records and documentation related to facilities operations and compliance.

Skills

Interpersonal skills

Customer service

MS Office

Multitasking

Communication

Professional appearance

Education

High school diploma

Tools

Condeco

Robin

Job description

JLL in Kuala Lumpur seeks a Facilities Administrator focused on Front of House (FOH) operations to greet visitors, manage reception, coordinate meeting rooms and workplace services, and ensure a polished, welcoming environment.

You will serve as the primary contact for employees, guests and vendors, handle access control and mail, coordinate building services, and uphold presentation standards while collaborating with facilities teams to anticipate needs and resolve issues.