FRONT DESK & HRA EXECUTIVE

Guan Chong Cocoa Manufacturer Sdn Bhd; Pasir Gudang; On-site; MYR 25,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Professional development

Flexible work arrangements

Job summary

Guan Chong Cocoa Manufacturer Sdn Bhd in Pasir Gudang, Johor, is seeking a dedicated Front Desk & HRA Executive for a full-time role that blends reception duties with HR administration. You will be the first point of contact for visitors, clients and staff while supporting day-to-day HR operations.

The successful candidate will have a diploma in Administration or HR, 1–3 years in a similar role, excellent English and Bahasa Malaysia (Mandarin a plus), and strong MS Office and HRIS skills.

Qualifications

• Minimum diploma in Administration, Business Administration, or Human Resources preferred.
• 1–3 years of reception/front desk experience in a manufacturing or corporate setting.
• Experience in HR admin support or HR coordination.
• Excellent communication in English and Bahasa Malaysia; Mandarin is a plus.
• Proficient in Microsoft Office and HR management systems.
• Strong organizational and time-management skills; able to multitask.
• Maintain confidentiality and handle sensitive information appropriately.
• Friendly, approachable and adaptable personality with a positive attitude.
• Detail-oriented and accurate in administrative work.
• Willing to learn and develop in both reception and HR functions.

Responsibilities

• Greet and welcome visitors and employees at reception professionally.
• Handle incoming calls, emails and enquiries; direct appropriately.
• Maintain a clean, professional reception area and materials.
• Record visitor information accurately in the visitor system.
• Schedule meetings for management and executives.
• Provide HR admin support including data entry and filing.
• Assist with onboarding documentation and orientation materials.
• Maintain confidentiality of HR and corporate information.
• Manage office supplies and raise purchase requests as needed.
• Support HR initiatives and employee events.
• Perform general clerical duties (photocopying, scanning, etc.).

Skills

Communication skills

English language

Bahasa Malaysia

Mandarin (plus)

Microsoft Office

HRIS

Organisational skills

Time management

Education

Diploma in Administration

Diploma in Business Administration

Diploma in Human Resources

Tools

HRIS

Job description

About the role

Guan Chong Cocoa Manufacturer Sdn Bhd is seeking a dedicated and organised Front Desk & HRA Executive to join our team in Pasir Gudang, Johor. This is a full-time position that combines front-of-house reception duties with human resources administration support. You will be the first point of contact for visitors, clients, and employees, whilst simultaneously providing essential HR administrative assistance to our Human Resources department. This role is pivotal in maintaining a professional company image and ensuring smooth day-to-day HR operations.

Key responsibilities

Greeting and welcoming all visitors, clients, and employees at the reception desk with a professional and courteous manner

Managing incoming telephone calls, emails, and enquiries, directing them appropriately to the relevant departments or personnel

Maintaining an organised and professional reception area, including cleanliness and proper arrangement of company materials

Processing and recording visitor information accurately in the visitor management system

Scheduling and coordinating meetings and appointments for management and executives

Providing administrative support to the Human Resources department, including data entry, document filing, and record management

Assisting with employee onboarding processes, including preparation of documentation and orientation materials

Maintaining confidentiality and handling sensitive HR and corporate information with discretion

Managing office supplies and raising purchase requests as required

Supporting HR initiatives, including coordination of employee events and communications

Performing general clerical duties such as photocopying, scanning, and document preparation

What we're looking for

Minimum diploma in Administration, Business Administration, or Human Resources is preferred

1-3 years of experience in a reception or front desk role, ideally within a manufacturing or corporate environment

Proven experience in HR administrative support or human resources coordination

Excellent communication skills in English and Bahasa Malaysia, both written and verbal; Mandarin is a plus

Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with HR management systems

Strong organisational and time-management skills with the ability to manage multiple tasks simultaneously

Ability to maintain confidentiality and handle sensitive information appropriately

Friendly, approachable, and adaptable personality with a positive attitude

Attention to detail and accuracy in administrative work

Willingness to learn and develop skills in both reception and HR functions

What we offer

At Guan Chong Cocoa Manufacturer Sdn Bhd, we are committed to providing a supportive and rewarding work environment for our employees. We offer competitive remuneration packages commensurate with experience and qualifications. Our benefits include:

Comprehensive health and medical benefits coverage

Opportunities for professional development and skills training

A collaborative and inclusive workplace culture

Career progression opportunities within the organisation

Flexible working arrangements where applicable

Employee wellness programmes and initiatives

About us

Guan Chong Cocoa Manufacturer Sdn Bhd is a leading cocoa processing and manufacturing company with a strong reputation for quality and excellence in the industry. Based in Pasir Gudang, Johor, we are committed to producing premium cocoa products whilst maintaining the highest standards of operational efficiency and employee satisfaction. Our company values integrity, innovation, and continuous improvement, and we pride ourselves on fostering a workplace where every team member contributes meaningfully to our collective success. With decades of experience in the cocoa industry, we continue to grow and expand our market presence both regionally and internationally.

Guan Chong Cocoa Manufacturer Sdn. Bhd. one of the subsideries of Guan Chong Berhad, is one of the largest cocoa processors in Asia, having agencies and partnership in most of the countries that requires importing cocoa products.

Our company was established in 1989 and it has achieved more than 60,000 mt of cocoa beans processing capacity yearly with in depth experience expertise and years of research in producing quality and consistent cocoa products. We name our cocoa products under the trade mark "FAVORICH", which means "High in Flavour" and "Rich in Colour". Our cocoa products, namely Cocoa Liquor (Cocoa mass), Cocoa Butter, Cocoa Cake and Cocoa Powder are produced under strong emphasis on Food Safety policy and Good Manufacturing Practices (GMP). We are also ISO 9001 - 2008, HACCP, HALAL and KOSHER certified.

Guan Chong Cocoa Manufacturer Sdn. Bhd. one of the subsideries of Guan Chong Berhad, is one of the largest cocoa processors in Asia, having agencies and partnership in most of the countries that requires importing cocoa products.

Our company was established in 1989 and it has achieved more than 60,000 mt of cocoa beans processing capacity yearly with in depth experience expertise and years of research in producing quality and consistent cocoa products. We name our cocoa products under the trade mark "FAVORICH", which means "High in Flavour" and "Rich in Colour". Our cocoa products, namely Cocoa Liquor (Cocoa mass), Cocoa Butter, Cocoa Cake and Cocoa Powder are produced under strong emphasis on Food Safety policy and Good Manufacturing Practices (GMP). We are also ISO 9001 - 2008, HACCP, HALAL and KOSHER certified.

What can I earn as a Human Resources Administration Executive