Front Desk & Customer Experience Assistant

Walden Lighting Sdn Bhd; Ampang Jaya; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Monthly incentives

Team bonding

Company trips

Upskill opportunities

W People culture

Job summary

Walden Lighting Sdn Bhd in Malaysia seeks a customer-focused team member to assist customers with bookings and enquiries, ensuring smooth daily operations and a welcoming front desk experience.

You will support daily administrative tasks, coordinate with team members and coaches, and help maintain an efficient, friendly environment. The role offers monthly incentives and growth opportunities within a collaborative team.

Qualifications

• Experience in customer service or hospitality.
• Positive attitude and good communication skills.
• Own transportation is required.

Responsibilities

• Assist customers with bookings and enquiries
• Ensure smooth daily operations
• Maintain a clean and welcoming environment
• Support daily administrative tasks
• Coordinate with team members and coaches

Skills

Customer Relationship Management

Verbal Communication Skills

Coordinating

Setting Appointments

Job description

This job is all about supporting customers and ensuring they have a great experience. You might like this job because you'll enjoy helping people, working with a fun team, and benefiting from monthly incentives and opportunities to grow!

• Assist customers with bookings and enquiries
• Ensure smooth daily operations
• Maintain a clean and welcoming environment
• Support daily administrative tasks
• Coordinate with team members and coaches

Bonus:

• Monthly Incentives
• Team Bonding

Job Requirements

• Have your own transportation
• Positive attitude and good communication skills
• Responsible and punctual
• Able to work independently and as a team
• Love Sweat and Sport!

Skills

Customer Relationship Management

Verbal Communication Skills

Coordinating

Setting Appointments

Company Benefits

Medical + Insurance

Nothing is more important than having a good health. We offer insurance that covers your accident or any unforeseen event.

Worried about your petrol, toll, and parking fees for work? We got you covered!

Company Trip

We work hard but play harder! We plan a trip either local or oversea to have fun together as a team.

Upskill

Our culture encourages our team to continue growing personally and create more career advancement opportunities.

The W People

At Walden, we empower and support each other. Each year we have W Camp to learn, improve, and set goals together as a team.

We believe that a positive work environment encourages teamwork, collaboration, and efficiency.

At Walden, we are passionate about creating immersive lighting experiences that transform spaces. As a team of professional and experienced lighting consultants, we work closely with our clients to understand their vision and needs for their space.We consult, propose, and design lighting plans that are both functional and visually stunning, resulting in unforgettable experiences that are tailored to the client's...