Front Desk Coordinator

MOG GROUP OF COMPANIES; Kajang; On-site; MYR 28,000 - 50,000; Full time

Job summary

MOG GROUP OF COMPANIES is seeking a Front Desk Coordinator in Kajang to manage front desk operations and provide administrative support to the Merchandising team. You will greet visitors, handle calls, process inquiries, and coordinate with suppliers while maintaining orderly records.

The role requires 1–3 years in front desk/administration, strong organisational skills, and excellent communication. Proficiency in Excel is preferred; a diploma/degree in a related field is suitable for

Qualifications

• Diploma or degree in a related field (Business Admin, Retail, Merchandising, Supply Chain).
• 1–3 years of experience in front desk, administration, merchandising, purchasing or coordination roles.
• Strong organisational and multitasking skills with excellent attention to detail.
• Good communication and interpersonal skills with confidence in dealing with suppliers and internal teams.
• Proficient in Microsoft Excel and other MS Office applications.

Responsibilities

• Greet visitors and handle front desk communications, directing calls to the appropriate departments.
• Provide general administrative support including document preparation, filing, data entry and correspondence handling.
• Coordinate supplier orders, monitor delivery schedules, and follow up on product availability and quality issues.
• Maintain accurate product, pricing, inventory, supplier, and purchasing records.
• Assist with stock tracking, replenishment, and product rotation to support inventory levels.

Skills

Front desk operations

Administrative support

Supplier coordination

Data entry

Communication

Multitasking

Education

Diploma/Degree in Business Administration, Retail Management, Merchandising, Supply Chain, or related field

Tools

Excel

MS Office

Job description

We are looking for a Front Desk Coordinator who is organised, service-oriented, and detail-focused to manage front desk operations while providing administrative and coordination support to our Merchandising team. This role is ideal for someone who enjoys working with people, coordinating with suppliers, and keeping information and daily operations well organised.

Key Responsibilities

Manage front desk operations, including welcoming visitors, handling calls, enquiries, and directing them to the appropriate departments.

Provide general administrative support, including document preparation, filing, data entry, and communication handling.

Support the Merchandising team in coordinating supplier orders, monitoring delivery schedules, and following up on product availability and quality issues.

Maintain accurate product, pricing, inventory, supplier, and purchasing records.

Assist with stock tracking, replenishment, reordering, and product rotation to support healthy inventory levels.

Coordinate incoming and outgoing documents, parcels, and deliveries.

Assist in tracking purchasing costs and maintaining accurate records of product expenses.

Update and analyse sales, inventory, and merchandising reports to support business decisions.

Liaise with internal teams and external suppliers to ensure smooth and timely coordination.

Perform other administrative and coordination duties as assigned to support daily operations.

Requirements

Diploma/Degree in Business Administration, Retail Management, Merchandising, Supply Chain, or a related field.

1–3 years of experience in front desk, administration, merchandising, purchasing, or coordination roles.

Strong organisational and multitasking skills with excellent attention to detail.

Good communication and interpersonal skills with confidence in dealing with suppliers and internal teams.

Proficient in Microsoft Office, particularly Excel.

Positive, responsible, and customer-oriented with a hands‑on approach.

Able to work independently and manage multiple tasks in a fast‑paced environment.

Experience in retail, FMCG, fashion, lifestyle, or related industries will be an advantage.

At MOG, we aspire to ‘Help the World See Better’ through continuous innovation to help our community see, feel and look better. As we strive to be the trusted eye care provider, we pioneer exceptional eye care services through our trademark 6-in-1 Vision Experience tailored for beyond just an enhanced vision and appearance but a remarkable experience through advanced eye care technology and personalized consumer journey that is impactful. Together with a team of driven professionals, we set the benchmark for professional eye care in today’s optical industry.

– In Eye Care, We Care More –

At MOG, we aspire to ‘Help the World See Better’ through continuous innovation to help our community see, feel and look better. As we strive to be the trusted eye care provider, we pioneer exceptional eye care services through our trademark 6-in-1 Vision Experience tailored for beyond just an enhanced vision and appearance but a remarkable experience through advanced eye care technology and personalized consumer journey that is impactful. Together with a team of driven professionals, we set the benchmark for professional eye care in today’s optical industry.