Fresh Graduate: Customer Support & Service Associate (Malaysia)

Airbus Helicopters; Subang Jaya; On-site; MYR 22,320 - 33,480; Part time

Job summary

Airbus Helicopters is opening applications for its PROTEGE Program in Malaysia, specifically designed for Malaysian fresh graduates. This entry-level opportunity involves tasks such as assisting in customer welcome kit preparations and data entry, ensuring proactive customer responses, and documenting departmental paperwork.

The program seeks individuals who are Malaysian citizens and under 30 years of age, must hold a degree with a minimum CGPA of 3.0, and ideally should be unemployed post-graduation or not earning a market-competitive salary.

Qualifications

• Malaysian citizen, 30 years old and below at the point of application.
• Applicant must be unemployed after graduation or employed but salary is not par with the market rate.

Responsibilities

• Assisting in preparations of customer welcome kit.
• Assisting data entry into the system for reporting purposes.
• Assisting in customer requests and taking up-to-the-minute information from the customer.
• Responding swiftly and proactively to the customer.
• Documenting any department related paperwork.
• Corresponding emails to stakeholders / customers under supervision.
• Perform any other duties as assigned by the team and the reporting superior.

Education

Degree in Aviation Engineering, Business Management, Administration, Customer Management

Bachelor's Degree Holder with minimum CGPA of 3.0

Job description

Airbus Helicopters is opening applications for its PROTEGE Program in Malaysia, specifically designed for Malaysian fresh graduates. This entry-level opportunity involves tasks such as assisting in customer welcome kit preparations and data entry, ensuring proactive customer responses, and documenting departmental paperwork.

The program seeks individuals who are Malaysian citizens and under 30 years of age, must hold a degree with a minimum CGPA of 3.0, and ideally should be unemployed post-graduation or not earning a market-competitive salary.