Freight Forwarding Sales Manager

SEER S&R; Bayan Lepas; On-site; MYR 96,478 - 115,561; Full time

Job summary

A logistics company in Bayan Lepas, Penang is seeking a Freight Forwarding Sales Manager to drive growth and manage client relationships. Applicants should have a Diploma/Degree with 3-5 years of experience in logistics sales and expertise in cargo operations. Proficiency in English and Bahasa Malaysia is required, along with strong sales skills. Responsibilities include achieving KPIs, leading a sales team, and ensuring customer satisfaction. Candidates should possess strong interpersonal skills and have their own transportation.

Qualifications

• Minimum 3-5 years of experience in selling logistics services.
• Experience in cargo operations and container handling is required.
• Practical experience in cargo management.

Responsibilities

• Pursue growth and business expansion opportunities.
• Attend to customer needs to maintain high satisfaction.
• Achieve Key Performance Indicators set by management.
• Lead the Sales Team towards sales performance achievement.
• Communicate customer requirements to operations teams.

Skills

Communication skills

Interpersonal skills

Sales ability

Self-motivation

Proficiency in English

Proficiency in Bahasa Malaysia

Proficiency in Mandarin

Education

Diploma/Degree in a related discipline

Tools

MS Office

Job description

Job Position: Freight Forwarding Sales Manager

Salary Up To RM9500

Location: Bayan Lepas, Penang

Job Descriptions:

• Actively pursue growth and business expansion opportunities (in multiple product – Airfreight, Seafreight, Trucking, Forwarding) by developing new clients and maintaining good relationships with existing customers.
• Attend to the needs of the customers – both business, and operations – to build and maintain high customer satisfactions.
• Achieve Key Performance Indicators set by the Management and Regional Office.
• Support in the preparation, presentation, and follow-up on Requests for Information (RFI), Requests for Proposal (RFP), and Requests for Quotations (RFQ).
• Execute day-to-day sales activities, which includes sales visitation, updating new business potentials / share up potentials in the system, feedback on customer performance, satisfactions, AR Outstanding statuses, and progress of business development activities.
• Leading the Sales Team (indoor and Outdoor) towards overall Sales performance achievement.
• Communicate clearly the customers' requirements (operations, billing, communications, etc) to the Operations and Customer Service teams.

Job Requirements:

• Diploma/Degree in any related discipline.
• Minimum 3-5 years of working experience in a similar capacity in selling logistics services.
• Candidates must have experience in cargo operations and container handling.
• Relevant experience in cargo operations and hands-on container handling is required.
• Applicants should possess practical experience in cargo management and container handling.
• Proficient in oral and written English, Bahasa Malaysia and Mandarin.
• Possesses the ability and desire to sell, excellent communication and interpersonal skills, with a high degree of self motivation and ambition.
• Knowledge of MS Office and computer usage.
• Posses own transportation and a valid driving license.