Freight - Customs Forwarding Executive (Port Klang)

Priority Synergy; Port Klang; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jora Malaysia is seeking a Freight & Customs Forwarding Executive to manage end-to-end shipment processes, including freight forwarding, customs clearance, and onboarding new customers. This role requires strong attention to detail, the ability to detect discrepancies, and excellent people management skills in a fast-paced, time-sensitive environment.

Responsibilities include coordinating freight forwarding activities, managing customs documentation, liaising with lines and authorities, and

Qualifications

• Diploma in Logistics, Supply Chain or related field.
• Minimum 3 years of experience in freight forwarding or customs brokerage.
• Familiarity with Malaysian customs systems.

Responsibilities

• Coordinate freight forwarding activities for import/export shipments.
• Manage customs clearance documentation and ensure regulatory compliance.
• Liaise with shipping lines, transporters, and customs authorities.
• Prepare and submit permits, declarations, and other regulatory documents.
• Monitor shipment status and resolve operational or compliance issues promptly.
• Onboard new customers and integrate them into systems and processes.
• Identify and address discrepancies or non-compliance in documentation.

Skills

Freight forwarding

Customs clearance

Documentation management

Regulatory compliance

Attention to detail

People management

Communication skills

Multitasking

Education

Diploma in Logistics

Supply Chain diploma

Tools

Malaysian customs systems

Logistics software

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are seeking a Freight & Customs Forwarding Executive to manage end-to-end shipment processes, including freight forwarding, customs clearance, and onboarding new customers. This role requires strong attention to detail, the ability to detect discrepancies, and excellent people management skills in a fast-paced, time-sensitive environment.

Responsibilities

• Coordinate freight forwarding activities for import/export shipments.
• Manage customs clearance documentation and ensure compliance with regulations.
• Liaise with shipping lines, transporters, and customs authorities for smooth cargo movement.
• Prepare and submit permits, declarations, and other regulatory documents.
• Monitor shipment status and resolve operational or compliance issues promptly.
• Onboard new customers, ensuring smooth integration into operational processes and systems.
• Identify and address discrepancies or non-compliance in documentation and processes.
• Work effectively under time-sensitive conditions and meet multiple deadlines.

Requirements

• Diploma in Logistics, Supply Chain, or related field.
• Minimum 3 years of experience in freight forwarding or customs brokerage.
• Familiarity with Malaysian customs systems.
• Comfortable handling tasks and processes via system platforms.
• Strong communication and people management skills.
• Keen eye for detail and ability to detect irregularities.
• Ability to thrive in a fast-paced environment and manage multiple priorities.