Fraud Operations Investigator – AI-Driven Risk & Insights

Gen; Kuala Lumpur; On-site; MYR 48,000 - 60,000; Full time

Benefits offered by this job

Flexible working options

Competitive pay and benefits

Well-being programs

Job summary

Gen is looking for a Fraud Operations Analyst in Kuala Lumpur, responsible for monitoring and investigating fraud threats. The role requires strong analytical and problem-solving skills to identify fraudulent activities across various platforms.

The ideal candidate will have a Bachelor's degree, experience in financial services, and be comfortable with data analysis tools like SQL and Excel. Gen offers the opportunity to work in a dynamic environment that prioritizes customer security and innovation.

Qualifications

• Experience in fraud operations, banking operations, or financial services.
• Comfortable with data and technology.
• Strong attention to detail and organizational skills.

Responsibilities

• Review and investigate fraud-related queues.
• Analyse customer behaviour and transaction patterns.
• Document investigative findings clearly.

Skills

Analytical skills

Problem-solving

Data analysis

Communication

Education

Bachelor’s degree in a quantitative or analytical field

Tools

SQL

Excel

Automation tools

Job description

Gen is looking for a Fraud Operations Analyst in Kuala Lumpur, responsible for monitoring and investigating fraud threats. The role requires strong analytical and problem-solving skills to identify fraudulent activities across various platforms.

The ideal candidate will have a Bachelor's degree, experience in financial services, and be comfortable with data analysis tools like SQL and Excel. Gen offers the opportunity to work in a dynamic environment that prioritizes customer security and innovation.