Fraud Operations Analyst II — Kuala Lumpur

Citigroup Inc.; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

Citigroup Inc. in Kuala Lumpur is seeking a Fraud Ops Analyst 2 to contribute to the development of fraud management policies, processes and procedures and to minimize fraud losses in coordination with the Operations - Services team.

You will analyze fraud trends, support MIS reporting, make recommendations on fraud prevention, and help ensure compliance with laws and Citi policies while maintaining clear communication and unbiased judgment.

Qualifications

• At least 1 year of experience in a related role.
• Clear and concise written and verbal communication.
• Demonstrated ability to remain unbiased in a diverse working environment.
• Proficiency in Cantonese.
• Willingness to work on a shifting schedule.

Responsibilities

• Analyze fraud trends, conduct investigations into losses and analyze loss-type data to identify patterns.
• Perform data validation independently in support of fraud management personnel.
• Assist in developing and producing Management Information Systems and analyses.

Skills

Cantonese proficiency

Strong communication

Shift-flexible

Education

Bachelor’s degree

Job description

Citigroup Inc. in Kuala Lumpur is seeking a Fraud Ops Analyst 2 to contribute to the development of fraud management policies, processes and procedures and to minimize fraud losses in coordination with the Operations - Services team.

You will analyze fraud trends, support MIS reporting, make recommendations on fraud prevention, and help ensure compliance with laws and Citi policies while maintaining clear communication and unbiased judgment.