Food & Beverage Attendant

Minor Food Holding Co., Ltd.; Desaru; On-site; MYR 28,000 - 45,000; Full time

Job summary

Anantara Desaru Coast Resort & Villas in Malaysia is seeking a waiter or waitress to deliver prompt, courteous service in our food and beverage outlets. You will be on the front line of guest interactions, helping ensure a memorable dining experience.

You will work as part of a team across departments, maintain complete knowledge of menus, beverages, services and facilities, and continuously develop your professional skills to improve guest satisfaction.

Qualifications

• Experience in hospitality or customer service preferred.
• Ability to work in a fast-paced hotel environment.
• Friendly and proactive approach to guest interactions.

Responsibilities

• Provide prompt and courteous service in food and beverage outlets.
• Work as part of a team across departments to ensure timely operations.
• Maintain knowledge of menus, beverages, services and facilities.
• Develop professional skills to enhance guest satisfaction.
• Keep a safe and hygienic work area and respect guest privacy.

Skills

Customer service

Teamwork

Communication

Job description

Job Location:

Anantara Desaru Coast Resort & Villas

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales - from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

A waiter or waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the hotel, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.