Food And Beverage Supervisor

The Habitat Group; Penang; On-site; MYR 39,000 - 61,000; Full time

Job summary

The Habitat Group in Penang is seeking a hands-on F&B Supervisor to oversee daily operations from Front of House to Back of House. You will lead by example in a fast-paced, guest-focused environment and ensure service excellence across all outlets.

The role requires strong leadership, adaptability, and a commitment to food safety, quality, and teamwork. You will collaborate with the management team to maintain smooth operations, manage stock, and support events as needed.

Qualifications

• Experience leading F&B teams in fast-paced environments.
• Strong guest-service mindset and attention to detail.
• Ability to manage competing priorities and adapt to changing plans.

Responsibilities

• Oversee and coordinate daily F&B operations across Front of House and Back of House.
• Lead and support the team, upholding customer service standards and professionalism.
• Ensure food and beverages are prepared, presented and served to quality and service standards.

Skills

Leadership

Customer service

Teamwork

Food safety

Multitasking

Event support

Adaptability

Job description

The Habitat Group is a for-purpose organization based in Malaysia dedicated to developing sustainable tourism, nature-culture experiences, and conservation initiatives. Centered on The Habitat Penang Hill, a B Corp-certified rainforest park, the group focuses on biodiversity restoration, education, and supporting the Penang Hill Biosphere Reserve under UNESCO’s Man and the Biosphere Programme.

The F&B Supervisor is a hands-on operational leader responsible for overseeing the daily Food & Beverage operation from Front of House to Back of House. The role requires strong leadership, excellent customer service awareness, operational flexibility, and the ability to lead by example in a fast-paced and dynamic environment. The successful candidate will be actively involved in both service and operational tasks to ensure smooth, efficient, and consistent F&B operations.

In this Role, Your Responsibilities Will Be:

• Oversee and coordinate daily F&B operations across both Front of House and Back of House, ensuring smooth and efficient service delivery.
• Lead, guide and support the team by setting a strong example in customer service, work standards, teamwork and professionalism.
• Ensure all food and beverages are consistently prepared, presented and served according to established quality and service standards.
• Be actively involved in kitchen operations, including assisting with food preparation, production and other operational requirements when necessary.
• Monitor inventory, conduct receiving and stock management, and ensure appropriate stock levels are maintained.
• Source and purchase fresh ingredients and operational supplies as required to support daily operations.
• Assist in menu preparation, menu execution and the development of operational requirements for F&B activities.
• Coordinate and prepare F&B operations for events, functions and special activities, ensuring all operational details are properly planned and executed.
• Be a true all-rounder — stepping into different areas of the operation whenever required, whether it is serving customers, supporting the kitchen, handling stock, preparing for an event or solving an unexpected operational issue.
• Respond effectively to last-minute changes, ad hoc requirements and operational challenges while maintaining service quality and team morale.
• Take ownership of problems and actively seek practical solutions rather than waiting for instructions.
• Maintain high standards of cleanliness, food safety, workplace safety and operational discipline throughout the F&B areas.
• Support the management team in achieving operational, service and business objectives.

Preferred Qualifications That Set You Apart:

• A versatile all-rounder who is comfortable working across different areas of F&B operations.
• Strong multitasking skills with the ability to manage competing priorities effectively.
• Highly adaptable and able to respond positively to changing operational requirements and last-minute requests.
• Comfortable working in a fast-paced environment where plans can change at short notice.
• Calm, practical and solution-oriented when dealing with unexpected situations, operational pressure or challenging circumstances.
• Able to manage different personalities and workplace dynamics with maturity, patience and professionalism.
• A proactive team player who is willing to step in wherever support is needed.
• Strong problem-solving skills and the ability to make sound decisions during busy or challenging situations.
• Resilient, energetic, and willing to go the extra mile when the operation requires it.