Floor Manager — Lead Store Ops (Handphone Allowance)

Segi Fresh - Retails; Selangor; On-site; MYR 4,200 - 6,200; Full time

Benefits offered by this job

Handphone allowance

Medical allowance

Dental insurance

Cashless insurance

Travelling allowance

Phone allowances (Managerial above)

Job summary

Segi Fresh - Retails in Selangor, Malaysia, is seeking a Floor Manager to oversee daily store operations and lead a supervisory team. You will manage receiving, stock levels, pricing, promotions and floor layout while ensuring excellent customer service and SOP compliance.

The role offers operational growth, a stable environment, weekend/holiday shifts and a provided handphone allowance to support store activities.

Qualifications

• Experience in retail or supermarket operations is an advantage.
• Basic computer knowledge.
• Leadership skills and ability to supervise a team.
• Able to work shifts, weekends and public holidays.
• Responsible, disciplined and committed.
• Career advancement opportunities.
• Stable working environment.

Responsibilities

• Oversee daily store operations and ensure smooth business performance.
• Manage receiving of goods and verify quantity and quality from suppliers.
• Monitor stock levels including low stock, Out of Stock (OOS), near expiry and expired items.
• Conduct stock take, cycle count and stock adjustments when necessary.
• Ensure accurate price updates and proper execution of weekly/monthly promotions.
• Maintain store layout according to planogram and ensure shelves are fully stocked and organized.
• Manage cash handling processes including opening float, closing counter and bank-in procedures.
• Prepare and update daily sales and stock reports.
• Handle damaged goods, returns and disposal according to company procedures.
• Conduct regular floor walk to monitor store condition and staff performance.
• Ensure overall store cleanliness and compliance with SOP.

Skills

Leadership

Basic computer knowledge

Retail operations

Job description

Segi Fresh - Retails in Selangor, Malaysia, is seeking a Floor Manager to oversee daily store operations and lead a supervisory team. You will manage receiving, stock levels, pricing, promotions and floor layout while ensuring excellent customer service and SOP compliance.

The role offers operational growth, a stable environment, weekend/holiday shifts and a provided handphone allowance to support store activities.