Firmware Lab Technician — Validation & Test

Western Digital Corporation; Petaling Jaya; On-site; MYR 47,000 - 74,000; Full time

Job summary

Western Digital Corporation, based in Petaling Jaya, Malaysia, invites a hands-on technician to join our hardware testing lab. You will prepare drives and test systems, run validation requests, and help maintain lab inventory in a fast-paced environment.

This role supports night shifts, collaborates across engineering teams, and develops practical solutions in a global center of excellence. You will gain exposure to state-of-the-art storage technologies and contribute to reliable, scalable data

Qualifications

• Diploma in Electronic / Electrical or Computer & Telecommunication Engineering with 1–4 years related experience.
• Intellectual curiosity about improving processes and determining root causes.
• Ability to explain problems simply and clearly.
• Good problem-solving skills including root cause analysis.
• Strong interpersonal and communication skills across audiences.
• Ability to work independently and in a team.
• Ability to support night shift on a daily basis (Mon–Fri).
• Excellent interpersonal skills including written and verbal communication.
• Comfortable in a dynamic, evolving environment.
• Enthusiastic teammate who embraces challenges.

Responsibilities

• Prepare drives and test systems according to the validation request.
• Execute and monitor validation tasks within the given timeline.
• Escalate automation issues to engineers.
• Perform 1st level failure analysis on systems, drives, and automation.
• Update inventory tracking and lab equipment management.
• Execute recovery plans for infrastructure issues.

Skills

Intellectual curiosity

Problem solving

Interpersonal communication

Team collaboration

Night shift support

Written and verbal communication

Education

Diploma in Electronic / Electrical or Computer & Telecommunication Engineering

Tools

Hardware debugging

Software debugging

Job description

Western Digital Corporation, based in Petaling Jaya, Malaysia, invites a hands-on technician to join our hardware testing lab. You will prepare drives and test systems, run validation requests, and help maintain lab inventory in a fast-paced environment.

This role supports night shifts, collaborates across engineering teams, and develops practical solutions in a global center of excellence. You will gain exposure to state-of-the-art storage technologies and contribute to reliable, scalable data