FinTech Market Insights Analyst

Hytech; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Hytech is seeking a Market Research Analyst to analyze customer feedback, behavior, and service data to uncover needs and pain points. You will monitor competitors and industry trends, benchmark service models, and translate findings into actionable recommendations for product, service, and operations.

You will manage data reporting, ensure data integrity, and explore AI-powered tools to improve research efficiency. Strong English and rigorous analysis are essential.

Qualifications

• Bachelor’s degree or above in Finance, Economics, Mathematics, Statistics, or a related field.
• 3+ years of experience in financial market research, market intelligence, or business analysis.
• Experience in financial markets, trading, or investment industry preferred.
• Strong analytical and quantitative skills; proficiency in data tools.

Responsibilities

• Analyze customer feedback, behavior, and service data to identify needs and pain points.
• Monitor competitors and industry trends; perform SWOT analyses.
• Prepare and deliver market research reports and visualize data.
• Translate findings into actionable insights for stakeholders; explore AI tools to improve efficiency.

Skills

Analytical thinking

Communication skills

Self-motivated

Time management

Education

Bachelor's degree or above in Finance, Economics, Mathematics, Statistics, or a related field

Tools

Excel

SQL

Power BI

Job description

Hytech is seeking a Market Research Analyst to analyze customer feedback, behavior, and service data to uncover needs and pain points. You will monitor competitors and industry trends, benchmark service models, and translate findings into actionable recommendations for product, service, and operations.

You will manage data reporting, ensure data integrity, and explore AI-powered tools to improve research efficiency. Strong English and rigorous analysis are essential.