Finished Goods Logistics Lead - OTIF & Inventory

Kerry; Butterworth; On-site; MYR 55,000 - 75,000; Full time

Job summary

Kerry is seeking a Warehouse Supervisor to lead the Finished Goods (FG) operations team in Penang. You will ensure accurate and timely order fulfilment for local and export customers, coordinating with Supply Chain, QA, and Customer Service to resolve issues and maintain OTIF performance.

You will manage shipping documentation, inventory accuracy, inbound/outbound logistics, and training of team members, while driving process improvements and ensuring SAP-based customer complaints are handled

Qualifications

• ,
• Minimum 5 years of experience in leading warehousing operations or logistics with stock movements.
• Strong familiarity with ERP SAP usage for order management activities.
• Excellent influencing and follow-up skills and demonstrates strong agility.

Responsibilities

• Lead FG team to accurately process all orders for local and export customers and inter plant transfer.
• Proactively communicates with Transport Planner, Supply Chain, Customer Service Team, Transporter, Forwarder and QA regarding order status, product availability, delivery arrangement or any other matters related to delivery.
• Coordinates activities with all relevant departments as needed to ensure timely shipments of orders.
• Lead the team to accurately prepare all required documents including shipping mark, pallet ID, gate pass, pick list, invoice, COA and delivery order.
• Monitor daily order status reports for internal use to ensure OTIF order fulfilment.
• Provide discrepancy and damage reports from inbound shipments to ensure accurate inventory availability.
• Work closely with inventory management to close stock variance issues.
• Ensure policies and procedures are deployed to improve efficiency of order management and lead time.

Skills

Order management

Team leadership

Inventory control

Process improvement

Customer service orientation

Education

Diploma in Business Management

SPM with PASS or related field

Tools

SAP

Job description

Kerry is seeking a Warehouse Supervisor to lead the Finished Goods (FG) operations team in Penang. You will ensure accurate and timely order fulfilment for local and export customers, coordinating with Supply Chain, QA, and Customer Service to resolve issues and maintain OTIF performance.

You will manage shipping documentation, inventory accuracy, inbound/outbound logistics, and training of team members, while driving process improvements and ensuring SAP-based customer complaints are handled