Financial Services Consultant

CIMB; Kuching; On-site; MYR 42,000 - 76,000; Full time

Benefits offered by this job

Uncapped commission

Quarterly bonuses

Warm lead streams

Career advancement

Medical & dental coverage

Job summary

CIMB invites applications for a Financial Services Consultant specialized in Bancassurance to serve our branch's retail and high-net-worth clients with protection, savings and wealth strategies. You will analyze client needs, present tailored insurance and investment solutions, and work with relationship managers to drive revenue while delivering compliant, high-quality service.

The role offers warm leads from the bank, ongoing training, and clear paths into senior advisory or management tracks,

Qualifications

• Diploma or Bachelor’s degree in Banking, Business Administration, Finance, Marketing, or a related discipline.
• Certifications: local regulatory certifications for insurance advisory (e.g., PCE/CEILI, CMFAS Module 5/9/9A, or equivalent).
• 1–3 years of proven sales or financial advisory experience in retail banking, bancassurance, or insurance distribution.
• High-performing fresh graduates with a strong sales drive and relevant internships are welcome to apply.

Responsibilities

• Conduct financial health checks to identify protection gaps, retirement goals, and investment objectives; recommend bancassurance solutions.
• Drive bancassurance product penetration using the bank’s internal data and branch referrals, alongside relationship managers.
• Convert warm leads and build active client referral pipelines with high conversion rates.
• Deliver high-touch advisory services, handle policy reviews, beneficiary updates, and claims assistance.
• Ensure compliance with AML/KYC, internal guidelines and regulatory requirements.
• Stay updated on market trends, products, and underwriting/regulatory changes.

Skills

Interpersonal skills

Negotiation

Relationship-building

Sales targets

Multilingual

Education

Diploma or Bachelor's degree in Banking, Finance, Business

Job description

Job Overview

We are seeking a high-performing and customer-centric Financial Services Consultant specializing in Bancassurance to join our team. In this role, you will act as a trusted financial partner to our branch’s retail and high-net-worth clients, delivering tailored protection, savings, and wealth accumulation strategies.

Leveraging the bank's established customer base and cross-referral network, you will evaluate client financial goals, recommend holistic insurance solutions, and contribute directly to branch revenue targets while delivering standard-setting customer service.

Key Responsibilities

Client Advisory & Needs Analysis:

• Conduct thorough financial health checks to identify customer protection gaps, retirement goals, and investment objectives. Recommend tailored bancassurance solutions (life insurance, legacy planning, endowment, medical, and investment-linked plans).

Sales Execution & Business Development

• Leverage the bank’s internal customer database and branch walk-in traffic to drive bancassurance product penetration. Actively engage in cross-selling initiatives alongside branch relationship managers and frontline staff.

Lead Generation & Pipeline Management:

• Convert warm leads provided by bank officers, build active client referral pipelines, and maintain high conversion rates.

Relationship Management & After-Sales Service:

• Deliver high-touch, ongoing advisory services to existing clients. Handle policy reviews, beneficiary updates, and claims assistance to foster long-term loyalty and retention.

Compliance & Operational Integrity:

• Ensure all advisory and sales processes fully comply with internal bank guidelines, insurance partner standards, and regulatory requirements (e.g., Fair Dealing guidelines, AML/KYC requirements, and anti-mis-selling protocols).

Product Knowledge Mastery:

• Stay continuously updated on market trends, competitive products, economic changes, and underwriting/regulatory updates.

Key Performance Indicators (KPIs)

• Achievement of monthly/quarterly bancassurance revenue and sales targets.

• Product mix diversity (e.g., regular premium vs. single premium life, medical, protection).
• Lead-to-conversion efficiency from branch referrals.
• Customer retention rate, policy persistency, and low cancellation/surrender ratios.
• Zero non-compliance findings in regulatory audits and mystery shopping exercises.

Qualifications & Requirements

• Education: Diploma or Bachelor’s degree in Banking, Business Administration, Finance, Marketing, or a related discipline.

Certifications

• Required local regulatory certifications for insurance advisory (e.g., PCE/CEILI, CMFAS Module 5/9/9A, or equivalent regulatory licensing for financial planning/insurance sales).

Experience

• 1–3 years of proven sales or financial advisory experience in retail banking, bancassurance, or insurance distribution.

• High-performing fresh graduates with a strong sales drive and relevant internships are welcome to apply.

Skills & Attributes

• Strong interpersonal, negotiation, and relationship-building capabilities.
• Demonstrated track record in meeting or exceeding individual sales targets.
• High ethical standards, integrity, and client-first mindset.
• Proficiency in written and spoken English (multilingual capability is an added advantage for local customer demographics).

What We Offer

• Competitive base salary plus uncapped commission and quarterly sales performance bonuses.

• Pre-qualified, warm lead streams directly from the bank's customer ecosystem.

• Comprehensive onboarding, product training, and structured career advancement pathways into Senior Advisory or Management roles.

• Full medical, dental, and insurance coverage benefits.