Financial Operations Analyst - GFX Trading

Euroclear; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

Euroclear is recruiting for a Client Operations role in Malaysia. The successful candidate will ensure timely placement and execution of client orders, monitor correspondence, and liaise with Transfer Agents to execute trades.

The role involves handling inquiries from clients and internal teams, driving operational improvements, and ensuring risk controls are in place. You will collaborate across departments such as Client Service, Data, and Reconciliation to support business operations, with

Qualifications

• 3–5 years of industry experience in financial services operations.
• Proficient in English with outstanding written and verbal communication. Additional languages preferred.
• Well-developed organizational and critical thinking skills to resolve day-to-day issues independently.
• Good interpersonal skills and networking abilities with sub-custodians and internal/external departments.
• Detail oriented with strong accuracy; knowledge of mutual funds and hedge funds recommended.
• Working hours: 3.00pm – 12.00am / 4.00pm – 01.00am Malaysia time.

Responsibilities

• Ensure all client orders are placed and executed before the relevant fund or cash cut-off times.
• Monitor the GFX Trading mailbox and route emails appropriately.
• Continuously monitor cleared fund orders and take follow-up actions.
• Liaise with external Transfer Agents to place trades for clients.
• Handle ad-hoc queries from Transfer Agents, Fund Managers, clients, and internal teams.
• Identify and implement operational improvements, including automation, for onboarding activities.
• Identify and challenge non-standard processes with risk assessments and controls.
• Provide updates to clients and Client Service teams on outstanding processes.
• Maintain communication with Client Service teams and Transfer Agents; ensure timely responses.
• Collaborate with Transfer Agent Network, Client Service, Data, and Reconciliation teams.
• Perform other ad-hoc duties as required.

Skills

Experience: 3-5 yrs

English proficiency

Organizational skills

Interpersonal skills

Attention to detail

Job description

Your main responsibilities will Include:

• Ensure all client orders are placed and executed before the relevant fund or cash cut-off times.




• Monitor the GFX Trading mailbox, respond to incoming emails, or route them to the appropriate party or folder.




• Continuously monitor cleared fund orders and take appropriate follow-up actions.




• Liaise with external Transfer Agents (TAs) to place trades on behalf of clients.




• Handle ad-hoc queries from Transfer Agents, Fund Managers, clients, and internal teams.




• Identify and implement operational improvements, including automation opportunities, to support the onboarding of additional activities.




• Identify and challenge non-standard or exception-based processes, ensuring thorough risk assessments and appropriate controls are in place prior to implementation.




• Follow up on outstanding processes and queries, and provide regular updates to clients and Client Service teams.




• Maintain effective communication with Client Service teams and Transfer Agents, ensuring internal and external queries are handled within a reasonable timeframe and to a high standard of service.




• Collaborate with various teams, including Transfer Agent Network, Client Service, Data, and Reconciliation teams, to support business operations.




• Perform other ad-hoc duties and assignments as required.

Requirements

• 3-5 years of industry experience related to financial services operations with understanding of investment operations and operational excellence.




• Proficient in English with outstanding written and verbal communication skills. Proficiency in additional languages is preferred.




• Well-developed organizational and critical thinking skills to resolve complex day to day issues independently.




• Good interpersonal skills and networking abilities with sub-custodians and both internal/external departments.




• Detail oriented, excellent accuracy skills and good understanding in mutual fund and hedge fund are strongly recommended.




• Working hours: 3.00pm – 12.00am / 4.00pm – 01.00am Malaysia time.