Financial Operations Analyst - GFX Trading

Euroclear; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Euroclear in Malaysia is seeking an Operations Associate to support financial services operations. You will ensure timely processing of client orders, monitor correspondence, and coordinate with Transfer Agents, Fund Managers, and internal teams to maintain high service levels.

The role emphasizes identifying process improvements, risk-aware decision making, and strong English communication. Fresh graduates with relevant qualifications are welcome to apply.

Qualifications

• 1–3 years of industry experience in financial services operations.
• Fresh graduates with finance, accounting or audit qualifications are welcome.
• Proficient in English with outstanding written and verbal communication skills.

Responsibilities

• Ensure all client orders are placed and executed before relevant fund or cash cut-off times.
• Monitor trading mailbox and route emails to appropriate parties or folders.
• Continuously monitor cleared fund orders and take follow-up actions.
• Liaise with external Transfer Agents to place trades on behalf of clients.
• Handle ad-hoc queries from Transfer Agents, Fund Managers, clients, and internal teams.
• Identify and implement operational improvements, including automation opportunities, to support onboarding of activities.
• Identify and challenge non-standard or exception-based processes with risk assessments and controls.
• Follow up on outstanding processes and queries and provide regular updates to clients and Client Service teams.
• Maintain effective communication with Client Service teams and Transfer Agents.
• Collaborate with Transfer Agent Network, Client Service, Data, and Reconciliation teams to support operations.
• Perform other ad-hoc duties as required.

Skills

English communication

Education

Finance / Accounting / Audit degree

Job description

Job Description

Your main responsibilities will Include:

• Ensure all client orders are placed and executed before the relevant fund or cash cut-off times.
• Monitor the GFX Trading mailbox, respond to incoming emails, or route them to the appropriate party or folder.
• Continuously monitor cleared fund orders and take appropriate follow-up actions.
• Liaise with external Transfer Agents (TAs) to place trades on behalf of clients.
• Handle ad-hoc queries from Transfer Agents, Fund Managers, clients, and internal teams.
• Identify and implement operational improvements, including automation opportunities, to support the onboarding of additional activities.
• Identify and challenge non-standard or exception-based processes, ensuring thorough risk assessments and appropriate controls are in place prior to implementation.
• Follow up on outstanding processes and queries, and provide regular updates to clients and Client Service teams.
• Maintain effective communication with Client Service teams and Transfer Agents, ensuring internal and external queries are handled within a reasonable timeframe and to a high standard of service.
• Collaborate with various teams, including Transfer Agent Network, Client Service, Data, and Reconciliation teams, to support business operations.
• Perform other ad-hoc duties and assignments as required.

Requirements

• 1 - 3 years of industry experience related to financial services operations with understanding of investment operations and operational excellence.
• Fresh graduates with finance, accounting or audit qualifications are also welcome.
• Proficient in English with outstanding written and verbal communication skills. Proficiency in additional languages is preferred.
• Well-developed organizational and critical thinking skills to resolve complex day to day issues independently.
• Good interpersonal skills and networking abilities with sub-custodians and both internal/external departments.
• Detail oriented, excellent accuracy skills and good understanding in mutual fund and hedge fund are strongly recommended.
• Working hours: 3.00pm - 12.00am / 4.00pm - 01.00am Malaysia time.