Finance Operations

HFG Insurance Recruitment; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

HFG Insurance Recruitment is seeking a Finance Operations Manager to lead day-to-day operations across AP, T&E, intercompany, fixed assets, lease accounting, and bank reconciliations.

You will drive process improvements, maintain strong internal controls, and develop a high-performing team while coordinating with stakeholders to meet service levels and business objectives.

Qualifications

• Bachelor's degree in Accounting, Finance, or a related discipline.
• Minimum 2–5 years of relevant experience in Finance Operations or Shared Services.
• Experience managing finance operational processes and service delivery.
• Proven supervisory or team leadership experience (2–4 years preferred).
• Experience with ERP platforms such as Oracle, SAP, Workday, Coupa, OneStream, or similar systems.

Responsibilities

• Lead the daily execution of finance operations activities and ensure smooth service delivery.
• Ensure finance processes are performed accurately, efficiently, and in compliance with internal policies and accounting standards.
• Monitor service quality, productivity, and stakeholder satisfaction; track SLAs and KPIs.
• Manage Accounts Payable, Travel & Expense, Intercompany Accounting, Fixed Asset, Lease Accounting, and bank reconciliations.
• Support process automation, system implementations, and finance transformation initiatives.
• Build and develop the Finance Operations team; coordinate with internal and external stakeholders.

Skills

Leadership

Process optimization

Cross-functional collaboration

Communication

Education

Bachelor's degree in Accounting or Finance

Tools

Oracle

SAP

Workday

Coupa

OneStream

Job description

The Finance Operations Manager is responsible for leading day-to-day finance operations and transactional accounting activities to ensure accurate, timely, and compliant service delivery. This role oversees core finance processes including Accounts Payable (AP), Travel & Expense (T&E), Intercompany Accounting, Fixed Assets, Lease Accounting, Bank Reconciliations, and Finance Query Management.

The incumbent is responsible for maintaining strong internal controls, driving operational excellence, supporting continuous process improvements, coordinating cross-functional stakeholders, and leading the finance operations team to achieve agreed service levels and business objectives.

Key Responsibilities

1. Finance Operations

• Lead the daily execution of finance operations activities and ensure smooth service delivery.
• Ensure finance processes are performed accurately, efficiently, and in compliance with internal policies and accounting standards.
• Monitor operational performance, service quality, productivity, and stakeholder satisfaction.
• Track service level agreements (SLAs) and key performance indicators (KPIs), identifying and escalating operational risks where necessary.
• Drive operational governance, issue resolution, and process consistency.

2. Accounts Payable (AP)

• Manage the end-to-end Accounts Payable process, including invoice validation, processing, vendor master maintenance, and payment execution.
• Ensure supplier invoices and payments are processed accurately and within agreed timelines.
• Coordinate payment cycles and resolve payment exceptions.
• Monitor AP aging, blocked invoices, and outstanding balances.
• Collaborate with Procurement, business units, and vendors to resolve invoice discrepancies.
• Ensure compliance with tax regulations, procurement policies, and internal controls.

3. Travel & Expense (T&E)

• Manage employee expense reimbursement and travel expense administration.
• Ensure compliance with corporate travel and expense policies.
• Administer corporate credit card programs and reconciliations.
• Monitor expense processing turnaround times and policy compliance.
• Promote awareness of expense policies and best practices.

4. Intercompany Accounting

• Manage monthly and quarterly intercompany reconciliations and settlement activities.
• Resolve intercompany differences on a timely basis.
• Coordinate with local, regional, and global finance teams to clear outstanding balances.
• Support transfer pricing compliance and intercompany agreement governance.
• Provide reconciliation support during month-end and year-end financial close.

5. Fixed Asset Accounting

• Oversee asset capitalization, transfers, disposals, and depreciation.
• Maintain an accurate and complete fixed asset register.
• Support capital expenditure monitoring and reporting.
• Ensure compliance with applicable accounting standards and internal policies.

6. Lease Accounting

• Manage lease accounting in accordance with IFRS 16 / MFRS 16 requirements.
• Maintain lease schedules and supporting documentation.
• Review lease modifications and reassessments.
• Ensure accurate lease accounting entries and reconciliations.
• Support monthly, quarterly, and annual financial reporting activities.
• Perform timely bank reconciliations for all assigned accounts.
• Match bank transactions against general ledger records.
• Investigate and resolve reconciliation differences promptly.
• Liaise with banking partners and internal stakeholders to clear outstanding reconciling items.
• Ensure reconciliation processes comply with established controls and procedures.
• Maintain effective internal controls and segregation of duties.
• Support internal and external audit activities.
• Identify operational risks and implement mitigation measures.
• Ensure compliance with accounting standards, statutory requirements, and company policies.
• Support internal control and compliance testing where applicable.

9. Process Improvement & Transformation

• Identify opportunities for automation, standardization, and process optimization.
• Utilize ERP systems and digital tools to improve operational efficiency.
• Perform root cause analysis and implement corrective actions.
• Support finance transformation, system implementations, and process migration initiatives.

10. Team Leadership & Stakeholder Management

• Lead, coach, and develop Finance Operations team members.
• Foster a collaborative, customer-focused, and high-performance working environment.
• Support employee development through coaching, knowledge sharing, and cross-training.
• Coordinate resources and workload planning to ensure service commitments are consistently achieved.
• Build strong relationships with internal and external stakeholders to support business objectives.

Qualifications & Experience

• Bachelor's Degree in Accounting, Finance, or a related discipline.
• Minimum 2-5 years of relevant experience in Finance Operations, Shared Services, Transactional Finance, or a high-volume finance environment.
• Proven experience managing finance operational processes and service delivery.
• Prior supervisory or team leadership experience (2–4 years preferred).
• Experience with ERP platforms such as Oracle, SAP, Workday, Coupa, OneStream, or similar enterprise financial systems.
• Strong knowledge of finance operations, accounting principles, internal controls, and compliance requirements.

• Accounts Payable (AP)
• Lease Accounting (IFRS 16 / MFRS 16)
• Financial Controls & Compliance
• General Ledger & Month-End Close
• Financial Reconciliations