Finance Manager (Hotel, F&B & Non-Gaming Operations)
The Finance Manager is responsible for overseeing all non-gaming financial operations onboard, including revenue audit, cost control & procurement, and accounts payable. This role ensures financial integrity, strong internal controls, accurate reporting, and operational efficiency across hotel, F&B, retail, and guest services.
Key responsibilities
Revenue Audit Oversight
- Ensure reconciliation between POS, PMS, and accounting systems is accurate and timely
- Review audit reports, investigate discrepancies, and ensure proper resolution
- Ensure compliance with revenue recognition policies and internal controls
- Monitor cash handling, credit card settlements, and revenue integrity risks
- Drive improvements in audit processes, controls, and reporting accuracy
Cost Control & Inventory Management
- Oversee inventory management for food, beverage, consumables, and retail items
- Ensure regular stock counts, reconciliation, and variance analysis are performed
- Monitor Cost of Goods Sold (COGS) and margins across all operational departments
- Review cost reports and provide insights on cost-saving opportunities
- Ensure adherence to inventory policies and procurement controls
- Support pricing strategies and margin optimization initiatives
- Oversee daily, weekly, and monthly financial reporting for non-gaming operations
- Support month-end closing, variance analysis, and management reporting
- Ensure completeness and accuracy of financial data submitted to shore-side finance
- Provide insights on operational performance, revenue trends, and cost drivers
Internal Controls & Compliance
- Establish and enforce strong internal controls across all finance functions
- Ensure compliance with company policies, audit standards, and regulatory requirements
- Lead internal audits, control reviews, and fraud prevention initiatives
- Address audit findings and implement corrective actions
Systems & Process Management
- Oversee integration and data flow between POS, PMS, and ERP systems
- Work with IT and operations to resolve system issues impacting financial accuracy
- Drive process improvements and automation initiatives
- Ensure SOPs are properly documented, implemented, and updated
- Lead, supervise, and develop finance team members across all functions
- Provide guidance, training, and performance management
- Build a strong control-focused and accountable finance culture onboard
Cross-Functional Collaboration
- Work closely with Hotel, F&B, Retail, Procurement, and Operations teams
- Provide financial guidance to department heads on cost control and revenue optimization
- Support operational decision-making with financial insights
Qualifications
Education & Experience
- Degree in Accounting, Finance, or related discipline
- Minimum 5-8 years of relevant finance and accounting experience, preferably with prior experience in a public accounting or audit firm, with strong exposure to statutory reporting, audit and regulatory compliance.
- Strong knowledge of financial reporting, statutory compliance and accounting standards, with the ability to ensure the accuracy and integrity of financial information.
- Proven experience in managing the full set of accounts and balance sheet, including month-end and year-end closing, reconciliations, financial analysis and reporting.
- Demonstrated ability to oversee the financial reporting process as a whole, including preparation and review of management accounts, statutory financial statements and audit schedules.
- Strong experience in audit management and liaison with external auditors, including coordinating audit requirements, addressing audit queries and ensuring timely completion of statutory audits.
- Good understanding of internal controls, accounting policies, tax and regulatory requirements, with the ability to identify financial and compliance risks and implement appropriate controls.
- Experience in managing and reviewing the work of finance team members, with strong attention to detail and the ability to work independently in a fast-paced environment.
- Prior shipboard or hospitality experience is highly preferred
- Strong analytical, problem-solving, and leadership skills
- Good organizational and time management skills
- Good communication skills when liaising with vendors and internal departments.
- Proficiency in Microsoft Excel and accounting software
- Ability to work both independently and as part of a team in a fast-paced operational environment.
Work Conditions
- Full-time shore-based role with standard office hours
- May require occasional travel to onboard vessels or regional offices
- Must comply with company policies and local regulatory requirements