Field Services Engineer

TIMESCONSULT; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

TIMESCONSULT in Kuala Lumpur, Malaysia is seeking a Senior Field Service Engineer to lead on-site technical service for industrial automation and smart manufacturing systems. The role includes installation, commissioning and ongoing support, with local and international travel for project deployment.

The ideal candidate has hands-on engineering experience, strong troubleshooting skills, and the ability to mentor junior engineers while serving as the main technical contact for customers during

Qualifications

• Certificate, Diploma or Degree in Electrical Engineering, Mechatronics, Automation, Electronics, Mechanical Engineering or related discipline.
• Minimum 5-8 years of relevant experience in field service, industrial automation, equipment installation, commissioning or maintenance.
• Previous experience leading technical tasks, coordinating site activities or mentoring junior engineers.
• Hands-on experience with PLC systems, sensors, actuators, motor controls and industrial electrical panels.
• Good understanding of industrial automation equipment and control systems.
• Ability to read and interpret electrical schematics, mechanical drawings and technical documentation.
• Strong troubleshooting, diagnostic and root cause analysis capabilities.
• Able to work independently and coordinate with cross-functional teams.
• Good communication and customer management skills.
• Willing to travel locally and internationally, including overseas project deployment for approximately 3-6 months.

Responsibilities

• Lead installation, setup and commissioning of industrial automation equipment and systems, including PLC, sensors, conveyors, robots and WMS/MES-integrated systems.
• Ensure all equipment and systems meet customer specifications, safety standards and operational requirements.
• Troubleshoot mechanical, electrical, PLC and software-related issues, identify root causes and implement corrective actions.
• Conduct preventive maintenance to minimise equipment downtime and ensure system reliability.
• Coordinate and lead field service activities to ensure timely project completion.
• Provide technical guidance and coaching to junior Field Service Engineers.
• Act as the main technical contact for customers during installation, commissioning and after-sales service.
• Prepare technical service reports, root cause analysis and corrective action documentation.
• Support overseas project deployment, installation, commissioning and technical service at customer sites in China and India.

Skills

Field service

Automation

Troubleshooting

Team leadership

On-site service

Education

Electrical Engineering / Mechatronics / Automation degree

Tools

PLC systems

Sensors

Robots

Industrial electrical panels

Job description

We are looking for an experienced Senior Field Service Engineer to lead and execute on-site technical service activities for industrial automation and smart manufacturing systems.

The ideal candidate should have strong hands-on engineering experience, excellent troubleshooting skills and the flexibility to travel locally and internationally for project deployment.

Key Responsibilities

• Lead installation, setup and commissioning of industrial automation equipment and systems, including PLC, sensors, conveyors, robots and WMS/MES-integrated systems.


• Ensure all equipment and systems meet customer specifications, safety standards and operational requirements.


• Troubleshoot mechanical, electrical, PLC and software-related issues, identify root causes and implement corrective actions.


• Conduct preventive maintenance to minimise equipment downtime and ensure system reliability.


• Coordinate and lead field service activities to ensure timely project completion.


• Provide technical guidance and coaching to junior Field Service Engineers.


• Act as the main technical contact for customers during installation, commissioning and after-sales service.


• Prepare technical service reports, root cause analysis and corrective action documentation.


• Support overseas project deployment, installation, commissioning and technical service at customer sites in China and India.

Requirements

• Certificate, Diploma or Degree in Electrical Engineering, Mechatronics, Automation, Electronics, Mechanical Engineering or a related discipline.


• Minimum 5-8 years of relevant experience in field service, industrial automation, equipment installation, commissioning or maintenance.


• Previous experience leading technical tasks, coordinating site activities or mentoring junior engineers.


• Hands-on experience with PLC systems, sensors, actuators, motor controls and industrial electrical panels.


• Good understanding of industrial automation equipment and control systems.


• Ability to read and interpret electrical schematics, mechanical drawings and technical documentation.


• Strong troubleshooting, diagnostic and root cause analysis capabilities.


• Able to work independently and coordinate with cross-functional teams.


• Good communication and customer management skills.


• Willing to travel locally and internationally, including overseas project deployment for approximately 3-6 months.