Field Service Technician - Print & Imaging Systems

Konica Minolta Malaysia; Petaling Jaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

Konica Minolta Malaysia is seeking a field service technician to maintain Konica Minolta products in the field, hardware and software, ensuring optimal operation at all times. You will install drivers, perform repairs, and document work for customers across designated areas.

The role requires a diploma/degree in engineering and at least 2 years of related experience, plus strong English, Malay and Chinese communication to support customers effectively.

Qualifications

• Diploma/Advanced Diploma or Bachelor in Engineering required.
• Minimum 2 years of related maintenance/repair experience preferred.
• Good communication in English, Malay and Chinese (spoken and written).

Responsibilities

• Efficiently and effectively maintain Konica Minolta products in the field at optimum operational level.
• Ensure proper service, maintenance and repair in designated areas, promptly and courteously.
• Assist other areas/branches as needed.
• Install drivers and software settings on machines/PCs and resolve related issues.
• Record all service jobs in Service Reports and submit same day or next morning.
• Record spare parts in requisition forms and sign for receipt; return unused parts promptly.
• Call office on arrival at site and after service completion.
• Attend training and keep up-to-date with manuals and bulletins.
• Keep company information confidential and do not discuss product issues with outsiders.
• May be assigned higher authority as required.
• Perform other related duties as directed.

Skills

Multilingual comms

Customer service

Problem solving

Teamwork

Education

Engineering diploma/degree

Job description

Konica Minolta Malaysia is seeking a field service technician to maintain Konica Minolta products in the field, hardware and software, ensuring optimal operation at all times. You will install drivers, perform repairs, and document work for customers across designated areas.

The role requires a diploma/degree in engineering and at least 2 years of related experience, plus strong English, Malay and Chinese communication to support customers effectively.