Senior Technical Sales Support

USTBC ABB Installation Products Inc.; Petaling Jaya; On-site; MYR 120,000 - 200,000; Full time

Job summary

USTBC ABB Installation Products Inc. is seeking an experienced Technical Sales Support professional in Malaysia to design automation solutions (DCS/PLC/SCADA/SIS) aligned with customer URDs and IEC/IEEE/API standards.

You will define architectures, prepare proposals, and lead clarifications during bids, while coordinating with Sales, Engineering and Supply Chain. The role requires 6–10 years in automation, strong communication, and experience with power, water/wastewater, oil & gas or renewables

Qualifications

• Degree in Electrical/Instrumentation & Control/Mechanical/Chemical Engineering.
• 6–10 years in technical sales support, proposal engineering or bid management for automation/ICSS.
• Experience in Power Plants, Water & Wastewater, Oil & Gas, Renewables or Petrochemical EPC projects.

Responsibilities

• Develop automation solutions (DCS, PLC, SCADA, SIS) in response to customer specifications and URDs.
• Define system architectures, I/O counts, network topologies, and redundancy concepts.
• Prepare technical proposals, compliance matrices, and scope of supply documentation.
• Lead technical clarifications and value engineering during bid and negotiation phases.
• Support cost estimation, manhour planning, and resource allocation.
• Coordinate with Sales, Engineering, Project Management, and Supply Chain through the bid lifecycle.
• Engage with EPC contractors, OEMs, system integrators, and consultants.
• Ensure compliance with IEC, IEEE, NFPA, API, and project-specific standards.
• Advise on PMS, ECMS, cybersecurity, and remote operations requirements.
• Support technical handover from tendering to project execution.
• Stay current on automation trends: IEC 61850, BESS integration, cybersecurity, decarbonization

Skills

DCS

PLC

SCADA

SIS

Standards compliance

Cross-functional communication

Education

Electrical/Instrumentation & Control/Mechanical/Chemical Engineering degree

Job description

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Technical Sales Support Manager

Your role and responsibilities

• Develop automation solutions (DCS, PLC, SCADA, SIS) in response to customer specifications and URDs
• Define system architectures, I/O counts, network topologies, and redundancy concepts
• Prepare technical proposals, compliance matrices, and scope of supply documentation
• Lead technical clarifications and value engineering during bid and negotiation phases
• Support cost estimation, manhour planning, and resource allocation
• Coordinate with Sales, Engineering, Project Management, and Supply Chain through the bid lifecycle
• Engage with EPC contractors, OEMs, system integrators, and consultants
• Ensure compliance with IEC, IEEE, NFPA, API, and project-specific standards
• Advise on PMS, ECMS, cybersecurity, and remote operations requirements
• Support technical handover from tendering to project execution
• Stay current on automation trends: IEC 61850, BESS integration, cybersecurity, decarbonization

Qualifications for the role

• Degree in Electrical / Instrumentation & Control/Mechanical / Chemical Engineering 6-10 years in technical sales support, proposal engineering, bid management (automation / ICSS) or Engineering.Experience in Power Plants, Water & Wastewater, Oil & Gas, Renewables or Petrochemical EPC projects
• Hands‑on knowledge of DCS, PLC, SCADA, and SIS platforms; ABB portfolio familiarity is a plus
• Strong skills in tender documentation, cost build-ups, and compliance matrices
• Effective communicator in cross-functional and multicultural environments
• Fluent in Bahasa Malaysia; Japanese proficiency strongly preferred

More about us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division's goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of specialized knowledge delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.

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Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.