Field Marketer

DKSH; Miri; On-site; MYR 24,000 - 36,000; Full time

Job summary

DKSH is seeking a Field Marketer in Malaysia to ensure product availability, visibility, and promotional impact across assigned retail outlets, supporting merchandising strategies that strengthen brand presence.

You will assist sales representatives, execute merchandising activities across territories, monitor competitor activity, maintain CRM data, and contribute to continuous process improvements while traveling as required.

Qualifications

• SPM or equivalent qualification.
• 1 year of merchandising/retail experience preferred.
• Basic understanding of retail customers and territory knowledge.

Responsibilities

• Ensure product availability and visibility across assigned outlets.
• Support sales reps with merchandising activities to meet objectives.
• Execute in-store merchandising, displays, and product introductions.
• Monitor competitor activities and report findings to the team.
• Maintain accurate CRM data for customers and outlets.
• Drive improvements to merchandising processes and customer satisfaction.
• Assist stakeholders in relationships with key customers.
• Handle administrative and coordination tasks as required.

Skills

Merchandising

Travel readiness

Customer engagement

CRM basics

Education

SPM or equivalent

Malaysia SPM qualification

Job description

About The Role

The Field Marketer ensures product availability, visibility, and promotional impact across assigned retail outlets, playing a vital role in DKSH's Sales function. This role supports the effective execution of merchandising strategies that drive brand presence and customer engagement across assigned territories.

What You Will Deliver

• Ensure product availability, visibility, and optimized promotional impact across assigned retail outlets to maximize sales performance
• Support sales representatives in managing day-to-day merchandising activities against pre-set objectives, prioritizing tasks for maximum effectiveness
• Execute merchandising activities across assigned businesses and territories, including product portfolio introductions, marketing plan execution, order taking, display set‑ups, and in-store merchandising
• Monitor and report on competitor activities and products through timely and accurate inputs to competition reports
• Maintain accurate and up-to-date customer data within the Customer Relationship Management (CRM) database
• Drive continuous improvement initiatives to enhance merchandising processes, plans, and overall customer satisfaction
• Support internal stakeholders in developing and strengthening relationships with key customers
• Administrative duties and coordination tasks as required

What You Bring

• Sijil Pelajaran Malaysia (SPM) or equivalent qualification
• Minimum 1 year of working experience in a similar role, with merchandising experience being an advantage
• Basic knowledge and understanding of the industry, market, competitors, and customers
• Foundational knowledge of assigned territories, products, and services, with strong merchandising skills
• Fluency in the local language, with proficiency in English both written and spoken being an advantage
• Willingness and ability to travel as required

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.