Fashion Sales Advisor — In-Store Experience & Ops

H&M; Kuala Lumpur; On-site; MYR 22,000 - 45,000; Full time

Job summary

H&M Group seeks a Sales Advisor in Kuala Lumpur to share fashion knowledge and help customers make informed choices. You will collaborate with the store team to deliver outstanding service across the customer journey, ensuring the sales floor and back of house stay stocked, organized, and inviting.

You’ll support opening and closing the store and represent the brand positively in every customer interaction, contributing to a welcoming and inspiring shopping environment for all shoppers in

Qualifications

• Experience in customer service within fashion or retail environments.
• Passion for fashion and delivering an in-store experience that drives sales.
• Thrives in collaborative, dynamic settings.
• Willing to learn store technology and adapt quickly.

Responsibilities

• Share fashion and product knowledge to help customers choose.
• Collaborate with team to deliver exceptional service at every step.
• Keep the sales floor and back of house stocked, organized, and inviting.
• Assist with opening and closing of the store.
• Represent the brand positively during all customer interactions.

Skills

Customer service experience

Fashion passion

Collaborative mindset

Store technology curiosity

Flexible and action oriented

Job description

H&M Group seeks a Sales Advisor in Kuala Lumpur to share fashion knowledge and help customers make informed choices. You will collaborate with the store team to deliver outstanding service across the customer journey, ensuring the sales floor and back of house stay stocked, organized, and inviting.

You’ll support opening and closing the store and represent the brand positively in every customer interaction, contributing to a welcoming and inspiring shopping environment for all shoppers in