Fashion Retail Associate — Customer-Focused & Welcoming

H&M; Kuala Lumpur; On-site; MYR 30,000 - 42,000; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Job summary

H&M Malaysia in Kuala Lumpur is seeking a full-time Sales Advisor to welcome customers and represent the heart of our brand. You’ll help with high-level service, from greeting and assisting at the cash desk to fitting rooms and shop floor merchandising, while processing deliveries and stock replenishment.

With a genuine interest in fashion, you’ll deliver proactive service, collaborate with your team, and create welcoming shopping experiences that inspire customers every day.

Qualifications

• Customer-focused with genuine care for service.
• Proactive and initiative-driven to improve shopping experience.
• Willingness to learn and adapt in fashion retail.
• Able to collaborate with team.

Responsibilities

• Greet customers and provide high-level service.
• Assist at cash desk and fitting rooms.
• Process deliveries and replenish stock.
• Merchandise latest garments on the shop floor.
• Collaborate with team to enhance the shopping experience.

Skills

Customer focused

Proactive

Curious

Active listening

Honest and genuine

Interest in fashion/trends

Communicative

Willing to learn

Collaborative

Job description

H&M Malaysia in Kuala Lumpur is seeking a full-time Sales Advisor to welcome customers and represent the heart of our brand. You’ll help with high-level service, from greeting and assisting at the cash desk to fitting rooms and shop floor merchandising, while processing deliveries and stock replenishment.

With a genuine interest in fashion, you’ll deliver proactive service, collaborate with your team, and create welcoming shopping experiences that inspire customers every day.