Fashion Retail Associate: Style & Customer Experience

Lovebonito Holdings Pte Ltd; Kuala Lumpur; Presencial; MYR 24.000 - 36.000; Jornada completa

Descripción de la vacante

LoveBonito Holdings Pte Ltd in Kuala Lumpur is seeking a brand ambassador for our fashion retail team. You will speak with customers, offer advice on colour, fit and silhouette, and promote key styles to boost in-store sales.

Responsibilities include ensuring stock availability, processing stock transfers, handling the POS, and delivering an outstanding shopping experience. Weekend shifts and a collaborative team environment are part of the role.

Formación

• Minimum SPM or Diploma in Retail Management/Fashion or related field.
• Strong interpersonal and communication skills; fluent in English and Malay/Mandarin.
• Ability to engage customers and drive sales with a customer-centric approach.
• Willing to work weekends/public holidays and shifts.
• Experience in fashion/retail preferred; fresh grads welcome.

Responsabilidades

• Create excitement in product launches, workshops, and events.
• Assist customers with colour, fit, style advice.
• Promote styles and new arrivals to drive sales and conversions.
• Maintain merchandise availability in all colours, sizes, quantities.
• Keep a clean shopping environment and fitting rooms.
• Handle stock receiving, replenishment, returns, damages, transfers, and stock counts.
• Operate the POS system and process payments, loyalty cards/vouchers.
• Assist with online returns/exchanges in-store.
• Build rapport with customers to develop a regular base.
• Adhere to SOP for store maintenance, merchandising, housekeeping.
• Work with store manager to drive sales performance.

Conocimientos

Customer service

Sales skills

Communication

Multitasking

Team player

Educación

SPM/Diploma in Retail Management/Fashion

Herramientas

POS system

Descripción del empleo

LoveBonito Holdings Pte Ltd in Kuala Lumpur is seeking a brand ambassador for our fashion retail team. You will speak with customers, offer advice on colour, fit and silhouette, and promote key styles to boost in-store sales.

Responsibilities include ensuring stock availability, processing stock transfers, handling the POS, and delivering an outstanding shopping experience. Weekend shifts and a collaborative team environment are part of the role.