Facility Manager

JLL; George Town; On-site; MYR 70,000 - 110,000; Full time

Job summary

JLL Malaysia is seeking a Facilities Manager for a Penang site to lead day-to-day operations, ensuring service levels per the client contract and maintaining safety, reliability and compliance across fire, security and HVAC systems. You will establish site procedures, drive energy-saving initiatives, and oversee vendor performance while coordinating with clients during inspections and project development.

This role requires strong teamwork and client-facing collaboration to deliver continuous

Qualifications

• Must lead facilities operation at the site, ensuring KPIs per management contract.
• Strong knowledge of fire, security, and HVAC systems.
• Establish operating procedures and roll out for site staff.
• Ensure compliance with governmental regulations.
• Single point of contact for FM technical issues.
• Plan energy management programs to reduce utility costs.
• Manage vendors for maintenance and audits.
• Coordinate project development and advisory support during site inspections.

Responsibilities

• Manage key client team representatives to meet service levels.
• Act on client feedback from annual surveys and close gaps.
• Coordinate with stakeholders for smooth delivery of programs.

Skills

Team player

Facilities management

Fire systems

Security systems

HVAC systems

Energy management

Vendor management

Technical audits

Contract management

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Management

• The Manager must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.
• Responsible for site facilities operation, strong in Fire systems, Security systems & HVAC systems.
• Establish Managering & Operational procedures and roll out for site staff
• Responsible for delivery of services in accordance with Client Management SLA.
• Ensure compliance with all governmental regulations.
• The single point of contact for technical issue for FM at the site.
• Implement the energy management programs to reduce the cost on utilities.
• Managing all contract vendors to carries out technical audits/ maintenance for all installation as schedule
• Develop of technical service standard
• Initiate planning of Critical Environment procedure
• Initiate a system to measure the quality of performance on a quarterly basis
• Initiate and maintain Preventive Management Program
• Responsible for Early involvement in Facilities Operation and provide advisory service during Site Inspection and Project Development
• Solution Provision for minor projects and coordinating with contractors/vendors from initiation to completion

Client/Stakeholder Management

• Manage the key client team representatives effectively to ensure that expected service levels are achieved
• Ensure feedback from client Annual survey is acknowledge and close all the gaps outline n the survey feedback
• Build strong working relationships with key client representatives and promote JLL and provide a key linkage between the wider JLL organization and the client representative and account team
• Coordinate with stakeholders to ensure smooth delivery of programs and procedures

Procurement & Vendor Management

• Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation
• Plan and manage budgets for Managering & Operational contracts
• Manage contract on vendors for technical services
• Coordinate and monitor the contractor management program