Assistant Facilities Manager

JLL; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

JLL in Kuala Lumpur is seeking an Assistant Facilities Manager to oversee building systems, coordinate maintenance, and support exceptional facility services for clients. You will work with the Facilities Manager to implement best practices, manage vendor relationships, and ensure safety and regulatory compliance.

This role requires hands-on operations, strategic planning, and a proactive approach to energy efficiency and space optimization.

Qualifications

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent practical experience.
• 3+ years of experience in facilities management, building operations, or property management roles.
• Strong understanding of building systems including HVAC, electrical, plumbing, fire safety, and security systems.
• Proficiency with CMMS and Microsoft Office Suite.

Responsibilities

• Oversee daily facility operations including HVAC, electrical, plumbing, and building automation systems to ensure optimal performance and occupant comfort.
• Coordinate and supervise maintenance activities, work orders, and service requests while ensuring timely resolution and quality standards.
• Conduct regular facility inspections to identify maintenance needs, safety concerns, and opportunities for operational improvements.
• Manage relationships with vendors, contractors, and service providers, including contract oversight, performance evaluation, and invoice processing.
• Support the development and implementation of preventive maintenance programs to maximize equipment lifespan and minimize downtime.
• Respond to facility emergencies and coordinate urgent repairs while maintaining clear communication with stakeholders throughout the resolution process.

Skills

Communication skills

Project management

Education

Bachelor's degree or related field

Tools

CMMS

Microsoft Office Suite

Job description

What this job involves:

As an Assistant Facilities Manager at JLL, you'll play a vital role in ensuring our clients' facilities run smoothly, efficiently, and safely every single day. This position combines hands-on operational management with strategic planning, requiring you to oversee building systems, coordinate maintenance activities, and support the delivery of exceptional facility services. You'll work closely with the Facilities Manager to implement best practices, manage vendor relationships, and ensure compliance with all safety and regulatory standards. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and in this role, you'll be at the heart of creating environments where people can do their best work. You'll tackle diverse challenges ranging from preventive maintenance planning to emergency response coordination, all while maintaining a sharp focus on operational excellence and client satisfaction. We embrace more innovative ways of working, and you'll have the opportunity to identify process improvements, implement new technologies, and contribute fresh ideas that enhance facility performance. This is an ideal position for someone who thrives in a dynamic environment, enjoys problem-solving, and is passionate about creating spaces that support productivity and wellbeing.

What this job involves:

As an Assistant Facilities Manager at JLL, you'll play a vital role in ensuring our clients' facilities run smoothly, efficiently, and safely every single day. This position combines hands-on operational management with strategic planning, requiring you to oversee building systems, coordinate maintenance activities, and support the delivery of exceptional facility services. You'll work closely with the Facilities Manager to implement best practices, manage vendor relationships, and ensure compliance with all safety and regulatory standards. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and in this role, you'll be at the heart of creating environments where people can do their best work. You'll tackle diverse challenges ranging from preventive maintenance planning to emergency response coordination, all while maintaining a sharp focus on operational excellence and client satisfaction. We embrace more innovative ways of working, and you'll have the opportunity to identify process improvements, implement new technologies, and contribute fresh ideas that enhance facility performance. This is an ideal position for someone who thrives in a dynamic environment, enjoys problem-solving, and is passionate about creating spaces that support productivity and wellbeing.

What your day-to-day will look like:

• Oversee daily facility operations including HVAC, electrical, plumbing, and building automation systems to ensure optimal performance and occupant comfort
• Coordinate and supervise maintenance activities, work orders, and service requests while ensuring timely resolution and quality standards
• Conduct regular facility inspections to identify maintenance needs, safety concerns, and opportunities for operational improvements
• Manage relationships with vendors, contractors, and service providers, including contract oversight, performance evaluation, and invoice processing
• Support the development and implementation of preventive maintenance programs to maximize equipment lifespan and minimize downtime
• Respond to facility emergencies and coordinate urgent repairs while maintaining clear communication with stakeholders throughout the resolution process
• Monitor and analyze facility performance metrics, energy consumption data, and operational costs to identify trends and recommend efficiency measures
• Ensure compliance with all building codes, safety regulations, environmental standards, and company policies through documentation and regular audits
• Collaborate with cross-functional teams to support special projects, space modifications, and client initiatives that enhance the facility experience

Required qualifications:

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent practical experience
• 3+ years of experience in facilities management, building operations, or property management roles
• Strong understanding of building systems including HVAC, electrical, plumbing, fire safety, and security systems
• Proven ability to manage multiple priorities simultaneously while maintaining attention to detail and meeting deadlines
• Excellent communication skills with the ability to interact professionally with clients, vendors, and team members at all levels
• Working knowledge of relevant building codes, OSHA regulations, and environmental compliance requirements
• Proficiency with computerized maintenance management systems (CMMS) and Microsoft Office Suite
• Valid driver's license and ability to travel between facilities as needed

Preferred qualifications:

• Facilities Management Professional (FMP) or Certified Facility Manager (CFM) certification
• Experience managing facilities in corporate, commercial real estate, or institutional environments
• Background in energy management, sustainability initiatives, or LEED building operations
• Familiarity with building automation systems (BAS) and Internet of Things (IoT) facility technologies
• Experience with budget development, financial reporting, and cost control measures
• Project management experience including space planning, renovations, or capital improvement projects