Facilities & Maintenance Coordinator

Cochlear Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

Cochlear Malaysia Sdn Bhd is seeking a Facilities Coordinator to support the operation of manufacturing, warehouse, and office facilities in Malaysia. Reporting to the Facility Manager, you will coordinate maintenance, contractor management, and compliance across site operations.

This role requires hands-on technical knowledge of building systems, strong vendor management, and the ability to manage multiple priorities in a fast-paced, regulated environment.

Qualifications

• Minimum 5–7 years of experience in facilities coordination, maintenance or building operations.
• Diploma or Certificate in Facilities Management, Electrical, Mechanical, or Building Services (or related field).
• Strong coordination, problem-solving, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Good knowledge of building systems (electrical, mechanical, HVAC, etc.).
• Effective communication and stakeholder management skills.
• Experience working with vendors, contractors, and service providers.
• Exposure to an MNC environment and medical device manufacturing facilities preferred.
• Hands-on technical or maintenance background is an advantage.
• Chargeman (AO/A1) or relevant technical certification is an advantage.

Responsibilities

• Coordinate preventive and corrective maintenance activities to minimize disruption.
• Troubleshoot and coordinate issue resolution with vendors and contractors.
• Support renovations, upgrades, and repairs across manufacturing, warehouse, and office areas.
• Monitor and respond to facilities service requests via internal systems.
• Liaise with landlord/property management on building-related matters.
• Coordinate contractors' schedules and site activities to ensure timely and safe execution.
• Monitor vendor performance to ensure quality, safety, compliance, and service delivery standards.
• Support procurement of facilities-related equipment and services in line with company policies.
• Ensure compliance with EHS standards, permit-to-work systems, and Malaysian regulations.
• Support facilities audits and maintain audit-ready documentation.

Skills

Coordination

Vendor management

Stakeholder management

Problem-solving

Organizational skills

Communication

Education

Diploma or Certificate in Facilities Management, Electrical, Mechanical, or Building Services

Job description

We are currently looking for a Facilities Coordinator to support the smooth and efficient operation of our manufacturing, warehouse and office facilities in Malaysia. Reporting to the Facility Manager, you will play a key role in coordinating facilities operations, maintenance activities, contractor management and compliance efforts. This role is critical in ensuring a safe, efficient and compliant working environment across all site operations. You will work closely with internal stakeholders, vendors and contractors to deliver high-quality facilities support in a fast-paced, regulated environment.

Key responsibilities

Coordinate preventive and corrective maintenance activities to minimize operational disruption

Perform first-level troubleshooting and coordinate issue resolution with vendors and contractors

Support renovation, upgrade, and repair works across manufacturing, warehouse, and office areas

Monitor and respond to facilities service requests via internal systems

Liaise with landlord/property management on building-related matters

Coordinate contractors' schedules and site activities to ensure timely and safe execution

Monitor vendor performance to ensure quality, safety, compliance, and service delivery standards

Support procurement of facilities-related equipment and services in line with company policies

Ensure compliance with EHS standards, permit-to-work systems, and Malaysian regulations

Support facilities audits and maintain audit-ready documentation

About you

Minimum 5–7 years of experience in facilities coordination, maintenance or building operations

Diploma or Certificate in Facilities Management, Electrical, Mechanical, or Building Services (or related field)

Strong coordination, problem-solving, and organizational skills

Ability to manage multiple priorities in a fast-paced environment

Good knowledge of building systems (electrical, mechanical, HVAC, etc.)

Effective communication and stakeholder management skills

Experience working with vendors, contractors, and service providers

Exposure working in an MNC environment and medical device manufacturing facilities are preferred

Hands-on technical or maintenance background is an advantage

Chargeman (AO/A1) or relevant technical certification is an advantage

Working Hours

This role requires flexibility to support operational needs, including rotational shifts:

AM Shift: 6:30 AM – 3:30 PM

PM Shift: 4:00 PM – 1:00 AM

On-call support for facility emergencies and after-hours activities may be required.

About us

Cochlear's mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry's best clinical, research and support networks.

Cochlear is an organisation you can be proud to be part of. Underpinning our position as a global market leader is the quality of our people. You will get to work with talented, friendly and supportive colleagues who are dedicated towards making a difference. We are an expanding workforce that has grown from only 500 in 2004 to more than 2,700 today. We have built our business to support over 200,000 recipients globally with direct operation in 20 countries and distribution in 100 countries. Leveraging of our scale and global reach, we pursue a breadth of research and development activities that will bring the most significant technologies, products and services to market for our recipients. Currently we are involved in over 79 collaborative research programs, involving 131 centers across 19 countries.

Organisational growth

For 30 years Cochlear has been the global leader in implantable hearing solutions. Our commitment to shaping the future of our industry means we work hard to achieve long-term sustainable financial growth. Every year we make significant investments in research and development, so we continually improve our products and stay at the leading edge of technological advancements. Testaments to our effective R&D undertakings are more than 100 registered patent families and multiple industry awards. Today, our products set new benchmarks in hearing performance with the most reliable implants on the market. As we continue to launch new products and revolutionise the industry, you will experience a new era of growth, change and opportunity right across the business. Now is truly an exciting and challenging time to join our transforming and growing business.