Manufacturing Manager

C16 Cochlear Malaysia SDN BHD. (Malaysia); Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Cochlear Malaysia is seeking an experienced Manufacturing Manager to lead our Malaysia manufacturing operations. You will report to the VP Manufacturing Malaysia and drive production, quality, safety, delivery and efficiency through a hands-on leadership style on the production floor.

You will work closely with Engineering, Maintenance, Calibration and Quality teams to solve challenges, deliver productivity gains and sustain operational excellence in a fast-paced environment.

Qualifications

• Bachelor's Degree in Engineering, Manufacturing, Operations Management or related field.
• Minimum 10 years in manufacturing operations with leadership in high-volume environments.
• Experience delivering production, quality, safety and productivity outcomes.

Responsibilities

• Lead day-to-day manufacturing operations to meet targets for production, quality, safety and delivery.
• Escalate and resolve production and repair issues with minimal disruption.
• Drive performance through lean practices, line balancing and workforce planning.
• Collaborate with Engineering, Maintenance, Calibration and Quality to sustain excellence.
• Coach and develop Team Leaders and frontline staff for a high‑performance culture.

Skills

Team leadership

Lean Manufacturing

Kaizen

5S methodology

TAKT management

Production flow optimization

Cross-functional collaboration

People development

Education

Bachelor's Degree in Engineering/Operations

Job description

Change people’s lives and love what you do! Cochlear develops world‑leading medical devices that help people hear. As a top 100 medical device company and market‑leader in implantable hearing devices, more people choose a Cochlear‑branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

Opportunity

We are seeking an experienced Manufacturing Manager to lead production operations within our Malaysia manufacturing facility. Reporting to the VP Manufacturing Malaysia, you will be responsible for delivering production, quality, safety, delivery and efficiency targets while leading and developing a high‑performing manufacturing team. This role requires a visible, hands‑on leader who enjoys being on the production floor, solving operational challenges and driving continuous improvement. Working closely with Engineering, Maintenance, Calibration and Quality teams, you will play a critical role in ensuring operational excellence, workforce capability and sustainable manufacturing performance.

Key Responsibilities

• Lead day‑to‑day manufacturing operations to achieve production, quality, safety and delivery targets.
• Act as the primary escalation point for production and repair‑related issues, ensuring timely resolution and minimal disruption to output.
• Drive operational performance through effective production flow management, line balancing, workforce planning, resource utilisation and adherence to standardised management practices, including shift handovers and training processes.
• Partner closely with Engineering, Maintenance, Calibration and Quality teams to resolve manufacturing challenges, improve productivity and sustain operational excellence.
• Champion Lean Manufacturing, Kaizen, 5S and continuous improvement initiatives to enhance safety, quality, delivery and efficiency.
• Lead, coach and develop Team Leaders, Trainers and manufacturing employees, building a high‑performance culture through clear expectations, feedback and capability development.
• Support workforce management activities, including performance management, attendance and overtime monitoring, succession planning and recruitment support.
• Champion workplace health and safety, quality and compliance standards while fostering an engaged and customer‑focused manufacturing environment.

Position‑Specific Skills and Challenges

• Visible, hands‑on leadership style with a strong presence on the manufacturing floor.
• Ability to make sound decisions, prioritise effectively and maintain production stability in a fast‑paced environment.
• Strong understanding of production flow, line balancing, TAKT management, shift handovers and workforce deployment to optimise operational performance.
• Experience applying Lean Manufacturing, Kaizen, 5S and visual management practices to improve safety, quality, delivery and efficiency.
• Strong product and manufacturing process knowledge, with the ability to identify root causes and implement effective corrective actions to resolve production or repair issues.
• Proven ability to collaborate effectively with Engineering, Maintenance, Calibration and Quality teams to remove barriers and sustain output.
• High attention to detail, a quality‑first mindset and a commitment to delivering the best outcomes for customers.

Qualifications & Experience

• Bachelor's Degree in Engineering, Manufacturing, Operations Management or a related discipline.
• Minimum 10 years of manufacturing operations experience, including significant production leadership responsibility within consumer electronics, electronics manufacturing or other high‑volume manufacturing environments.
• Proven success delivering production, quality, safety, delivery and productivity outcomes within a manufacturing environment.
• Strong experience leading continuous improvement initiatives and applying Lean Manufacturing, Kaizen and operational excellence methodologies.
• Demonstrated experience leading and developing production teams, Team Leaders and frontline employees within a shift‑based operation.
• Strong analytical, problem‑solving and decision‑making capabilities, with the ability to identify root causes and implement sustainable solutions.
• Excellent communication, people leadership and stakeholder management skills, with the ability to collaborate effectively across functions.
• Experience working within a regulated manufacturing environment will be highly regarded.

Cochlear Malaysia provides shared services to support Cochlear’s global operations. The growing team of professionals in Malaysia provides critical support in areas such as IT infrastructure and applications, development and testing, business intelligence development and support, procurement, customer service, service and repairs and returned device analysis engineering.

Our growth is creating great opportunities! Our team is expanding and we want to hire the most talented people we can. Continued success depends on it. So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! We’re the global leader in implantable hearing solutions. We have provided more than 600,000 implantable devices, helping people of all ages to lead full and active lives. We help people hear and be heard. We empower people to connect with others and live a full life. We help transform the way people understand and treat hearing loss. We innovate and bring to market a range of implantable hearing solutions that deliver a lifetime of hearing outcomes.