F&B OPERATION EXECUTIVE/MANAGER - PENANG/ SEBERANG PERAI/ KULIM

FOOD & BEVERAGE RESOURCES PG SDN BHD; Penang; On-site; MYR 60,000 - 120,000; Full time

Job summary

FOOD & BEVERAGE RESOURCES PG SDN BHD in Penang is seeking a capable operations leader to oversee planning, coordinating and managing staff and services across our F&B outlets. You will drive sales performance, uphold standards, and guide the operation team to meet KPIs with professionalism and teamwork.

You will monitor food quality, control costs, scheduling, inventory, cash handling and POS usage, while collaborating with product planning to upgrade menus and stay competitive.

Responsibilities

• Plan, coordinate and manage staff and services across F&B operations.
• Guide and motivate the operations team to meet KPIs with professionalism and teamwork.
• Enforce procedures and policies through team development and training.
• Ensure food quality and standards are controlled.
• Review operating results with the team and identify improvement opportunities.
• Monitor staff scheduling, training, stock-taking, inventory control, cash management and POS usage.
• Collaborate with product planning for menu upgrades to stay competitive.
• Prioritize tasks, maintain standards and conduct regular quality audits.
• Comply with Health, Safety and Food Safety regulations.

Job description

Accountable for planning, coordinating and managing of staff and services to ensure efficient and effective F&B operations and sales performance.

Guide and motivate the entire operation team in sales, meeting KPIs and uphold team spirits among the staffs.

Observe and enforce team to follow and adhere to procedures and policies through team development and training.

Ensure on food quality and standard are being controlled.

Regularly review of operating results with the team and identify opportunities to improve performance.

Tight monitoring on staff scheduling, staff training, stock-taking, inventory control, cash management and POS system for results efficiency.

Work closely with product planning team and provide inputs to menu upgrading to overcome market competitiveness.

Prioritize work, monitor standards and conduct regular quality audits

Comply with company and client Health, Safety and Food Safety legislation

To be polite, professional, and friendly at all times with customers, clients and colleagues

To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations

Allocate duties to the team, supervising and assisting

Coaches team to take corrective action as necessary and ensures follow-through

Carry out appropriate training for all team members

Highlight customer complaints on food quality, customer service and other operations issue to management team for purpose of future improvement.

Control cafeteria P&L by monitoring sales, food cost, labour cost, wastage, and operating expenses to ensure profitability and stay within budget.

Food & Beverage Resources PG Sdn Bhd is a fast growing company that strides to meet the demands and expectations of its vast clientele. Our main business activity is food & beverage management and catering businesses which currently serving more than 10 F&B outlets in Northern region.

PG Food & Beverage Management is a company that is built on good food. Our motto is to serve its clientele with the utmost dedication and unwavering commitment towards achieving excellence. We believe that satisfaction of our customers is our top priority. Superior quality in food service cannot be compromised. We strive to work hard to meet and even exceed our customers even changing expectations by controlling, maintaining and providing consistent quality and value for money food to all our customers.

From our years of experience in this industry, we have built a refined operations system to garner the ever-lasting trust of our customers. Customers choose us because of our superior products, dedicated service, cleanliness, artful food presentation and values.

Food & Beverage Resources PG Sdn Bhd is a fast growing company that strides to meet the demands and expectations of its vast clientele. Our main business activity is food & beverage management and catering businesses which currently serving more than 10 F&B outlets in Northern region.

PG Food & Beverage Management is a company that is built on good food. Our motto is to serve its clientele with the utmost dedication and unwavering commitment towards achieving excellence. We believe that satisfaction of our customers is our top priority. Superior quality in food service cannot be compromised. We strive to work hard to meet and even exceed our customers even changing expectations by controlling, maintaining and providing consistent quality and value for money food to all our customers.

From our years of experience in this industry, we have built a refined operations system to garner the ever-lasting trust of our customers. Customers choose us because of our superior products, dedicated service, cleanliness, artful food presentation and values.