Expert Group Demand Planning (Sales & Operation Planning)

LEM; Simpang Ampat; On-site; MYR 200,000 - 350,000; Full time

Job summary

LEM in Penang, Malaysia is seeking a senior leader to own end-to-end S&OP, demand planning, and global allocation. You will drive cross-functional alignment with executive leadership and deliver data-driven insights through planning dashboards.

The role requires 10+ years in supply chain planning, regional/global leadership experience, and a strong track record in forecast accuracy, inventory optimization, and service level improvements.

Qualifications

• 10+ years in Supply Chain Planning or S&OP.
• Minimum 3–5 years in a regional/global planning leadership role.
• Proven experience leading end-to-end S&OP and executive reviews.
• Experience managing demand forecasting, inventory planning, and balance.
• Exposure to ERP and planning systems (SAP, Oracle, D365).

Responsibilities

• Lead monthly S&OP cycle across Sales, Marketing, Supply Chain, Operations, and Finance.
• Drive consensus demand and supply plans aligned with business strategy.
• Lead executive S&OP reviews and provide recommendations to support decision-making.
• Define and govern global allocation strategies during constraints.
• Design, maintain, and improve planning dashboards and KPIs.
• Drive continuous improvement, digitalization, and governance of planning.

Skills

S&OP leadership

Demand planning

Supply planning

Inventory management

Forecast accuracy

KPI dashboards

Power BI

Excel

ERP familiarity

Tools

D365

SAP

Oracle

Kinaxis

APO

OMP

Power BI

Excel

Job description

The Expert Group Demand Planning & S&OP is responsible for leading the end-to-end Sales & Operations Planning (S&OP) process, demand planning activities, and global allocation management to ensure optimal balance between customer demand, supply capabilities, and business objectives. The role drives cross-functional alignment with executive leadership, ensures achievement of company KPIs, and provides data-driven insights through planning and performance dashboards.

Job Descriptions:

1.Lead S&OP Process

• Lead and facilitate the monthly S&OP cycle across Sales, Marketing, Supply Chain, Operations, and Finance.
• Drive consensus demand and supply plans aligned with business strategy.
• Lead executive S&OP reviews and provide recommendations to support decision-making.
• Ensure alignment between operational plans and company financial targets.

2. Demand Planning Leadership

• Develop and maintain accurate demand forecasts at global and regional levels.
• Analyse demand trends, market intelligence, customer requirements, and planning assumptions.
• Identify risks and opportunities impacting forecast performance.
• Collaborate with commercial and regional teams to continuously improve forecast quality.

3. Global Allocation Management

• Define and govern global allocation strategies during supply constraints with flexibility.
• Ensure fair and optimized allocation of products across regions, customers, and business units.
• Lead allocation review meetings and drive stakeholder alignment.
• Balance customer service, inventory, revenue, and profitability objectives.

4. Executive Alignment & Stakeholder Management

• Lead planning and allocation discussions with senior leadership and executive teams.
• Present key planning assumptions, risks, opportunities, and mitigation plans.
• Facilitate decision-making through effective communication and data-driven insights.
• Drive alignment across regional and global organizations.

5. KPI Management & Dashboard Development

• Design, maintain, and continuously improve planning and allocation dashboards.
• Monitor and report key performance indicators including:
• Forecast Accuracy (MAPE, Bias)
• Demand Changes and Volatility
• Inventory Health
• Customer Service Level (OTD/OTR)
• Global Allocation Performance
• Supply-Demand Gap Analysis
• S&OP Plan Adherence
• Provide actionable insights and recommendations based on KPI trends.

6. Continuous Improvement

• Identify and implement process improvements to enhance forecast effectiveness.
• Drive digitalization( like IBP), automation, and analytics initiatives related to forecast/ demand.
• Establish best practices and governance standards for demand planning processes.
• Support strategic projects related to supply chain optimization and business growth.

Job Requirements:

• 10+ years of experience in Supply Chain Planning, Demand Planning or S&OP.
• Minimum 3-5 years in a regional or global planning leadership role.
• Proven experience leading end-to-end S&OP & Demand processes and executive reviews.
• Experience managing demand forecasting, inventory planning, and supply-demand balancing.
• Hands-on experience in global allocation management during capacity or supply constraints.
• Strong track record of driving forecast accuracy, inventory optimization, and customer service improvements.
• Experience collaborating with cross-functional teams including Sales, Operations, Finance, Procurement, and Executive Management.
• Experience developing and managing KPI dashboards and business intelligence reporting.
• Exposure to ERP and planning systems (e.g., SAP, Oracle, D365, Kinaxis, OMP, APO, or equivalent).
• Experience leading continuous improvement, process standardization, and digitalization initiatives.

Technical Skills

• Strong expertise in S&OP, Demand Planning, Supply Planning, and Inventory Management.
• Experience in a multinational manufacturing environment.
• Exposure to global supply chain networks and multi-site planning.
• Advanced analytical and problem-solving skills.
• Experience with ERP (D365), APS, and Business Intelligence tools.
• Strong dashboard development (Power BI) and KPI reporting capabilities.
• Advanced Excel and data analytics skills

Our Commitment to Inclusion

We welcome applications from all qualified individuals, regardless of gender, background, identity, or experience.