Expert Group Demand Planning (Sales & Operation Planning)

LEM MALAYSIA SDN. BHD.; Simpang Ampat; On-site; MYR 180,000 - 300,000; Full time

Job summary

LEM MALAYSIA SDN. BHD. seeks an experienced Demand Planning leader to drive S&OP across regional and global teams. You will lead monthly cycles, coordinate demand forecasts, and guide allocation decisions to balance service level with profitability.

The role requires deep expertise in forecasting, KPI dashboards, and cross-functional collaboration with Sales, Finance, and Operations. A global manufacturing mindset is essential for success.

Qualifications

• 10+ years in Supply Chain Planning or S&OP leadership.
• Experience leading end-to-end S&OP and executive reviews.
• Strong KPI dashboard and BI reporting experience.
• Exposure to ERP and planning systems (SAP, Oracle, D365).

Responsibilities

• Lead S&OP process and monthly cycle across Sales, Marketing, Supply Chain, Operations and Finance.
• Develop and maintain global demand forecasts and identify risks/opportunities.
• Define and govern global allocation strategies during constraints.
• Present planning assumptions and drive executive alignment with data-driven insights.
• Design and improve planning dashboards and KPI reporting.

Skills

S&OP Leadership

Demand Planning

Forecasting

Cross-functional Collaboration

Stakeholder Mgmt

Tools

Power BI

SAP

Oracle ERP

D365

Kinaxis

APO

Job description

Expert Group Demand Planning (Sales & Operation Planning)

Expert Group Demand Planning & S&OP is responsible for leading the end-to-end Sales & Operations Planning (S&OP) process, demand planning activities, and global allocation management to ensure optimal balance between customer demand, supply capabilities, and business objectives. The role drives cross-functional alignment with executive leadership, ensures achievement of company KPIs, and provides data-driven insights through planning and performance dashboards.

Job Descriptions:

1.Lead S&OP Process

Lead and facilitate the monthly S&OP cycle across Sales, Marketing, Supply Chain, Operations, and Finance.

Drive consensus demand and supply plans aligned with business strategy.

Lead executive S&OP reviews and provide recommendations to support decision-making.

Ensure alignment between operational plans and company financial targets.

2. Demand Planning Leadership

Develop and maintain accurate demand forecasts at global and regional levels.

Analyse demand trends, market intelligence, customer requirements, and planning assumptions.

Identify risks and opportunities impacting forecast performance.

Collaborate with commercial and regional teams to continuously improve forecast quality.

3. Global Allocation Management

Define and govern global allocation strategies during supply constraints with flexibility.

Ensure fair and optimized allocation of products across regions, customers, and business units.

Lead allocation review meetings and drive stakeholder alignment.

Balance customer service, inventory, revenue, and profitability objectives.

4. Executive Alignment & Stakeholder Management

Lead planning and allocation discussions with senior leadership and executive teams.

Present key planning assumptions, risks, opportunities, and mitigation plans.

Facilitate decision-making through effective communication and data-driven insights.

Drive alignment across regional and global organizations.

Design, maintain, and continuously improve planning and allocation dashboards.

Monitor and report key performance indicators including:

Demand Changes and Volatility

Inventory Health

Global Allocation Performance

Supply-Demand Gap Analysis

S&OP Plan Adherence

Provide actionable insights and recommendations based on KPI trends.

Identify and implement process improvements to enhance forecast effectiveness.

Drive digitalization( like IBP), automation, and analytics initiatives related to forecast/ demand.

Establish best practices and governance standards for demand planning processes.

Support strategic projects related to supply chain optimization and business growth.

Job Requirements:

10+ years of experience in Supply Chain Planning, Demand Planning or S&OP.

Minimum 3-5 years in a regional or global planning leadership role.

Proven experience leading end-to-end S&OP & Demand processes and executive reviews.

Experience managing demand forecasting, inventory planning, and supply-demand balancing.

Hands-on experience in global allocation management during capacity or supply constraints.

Strong track record of driving forecast accuracy, inventory optimization, and customer service improvements.

Experience collaborating with cross-functional teams including Sales, Operations, Finance, Procurement, and Executive Management.

Experience developing and managing KPI dashboards and business intelligence reporting.

Exposure to ERP and planning systems (e.g., SAP, Oracle, D365, Kinaxis, OMP, APO, or equivalent).

Experience leading continuous improvement, process standardization, and digitalization initiatives.

Technical Skills

Strong expertise in S&OP, Demand Planning, Supply Planning, and Inventory Management.

Experience in a multinational manufacturing environment.

Exposure to global supply chain networks and multi-site planning.

Advanced analytical and problem-solving skills.

Experience with ERP (D365), APS, and Business Intelligence tools.

Strong dashboard development (Power BI) and KPI reporting capabilities.

Advanced Excel and data analytics skills