Executive, Trade Services (Tawau)

Hong Leong Bank Berhad; Sabah; On-site; MYR 36,000 - 60,000; Full time

Job summary

Hong Leong Bank Berhad in Sabah is looking for a Trade Operations professional to process and verify trade transactions, acknowledge customer requests, and ensure accuracy of trade documentation within TE2000.

Based in the Trade Service Centre, Tawau, you will report to the team lead and collaborate with multiple stakeholders to support international trade activities and maintain high data quality across processes.

Qualifications

• Malaysian citizen required.
• Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Finance/Banking/Business Administration or equivalent.
• 2+ years related experience in trade operations.

Responsibilities

• Record receipt of documents in the relevant registers; incoming documents processing.
• Acknowledge trade service requests from customers/branches/other banks/bus. units.
• Check, verify, process, input and authorize trade transactions in TE2000.
• Examine trade documents for accuracy and completeness.
• Ensure data input accuracy and correct registration of trade transactions.
• Ensure financing aligns with customer's business nature.
• Input data and scan documents into the Trade Workflow System.

Skills

Written communication

Oral communication

Trade operations

PC literacy

Education

Malaysian citizen

Finance/Banking/Business Administration degree or equivalent

Diploma/Bachelor's/Postgraduate in related field

Tools

TE2000

Trade Workflow System

Job description

If you are looking to excel and make a difference, take a closer look at us…

Overview

In this role, you will be at the heart of our bank's trade operations, responsible for processing trade transactions. Your attention to detail will be key as you verify, authorize, and ensure the accuracy of trade transactions. You will be a crucial link in the documentation process, handling incoming documents, acknowledging customer requests, and collaborating seamlessly with various stakeholders. If you're passionate about the intricacies of trade services, meticulous in your work, and eager to learn about international trade, we invite you to apply. This role reports to the team lead and the successful candidate will be based in the Trade Service Centre, Tawau office.

Key Responsibilities

• Record receipt of the document in the Incoming Documents Register / Incoming Mail Register / Incoming Fax Register.
• Acknowledge receipt Trade Services request (document) from customers / branches /other bank / other business unit.
• Check, Verify, Process, Input and Authorize trade transactions in TE2000.
• Check, Examination of trade documents.
• Ensure accuracy of data input and registration of trade transactions.
• Ensure financing of trade transactions is in line with the customer's nature of business.
• To perform data input and scanning of documents into the Trade Workflow System.

Job Requirements

Education/Qualification

• Malaysian citizen
• Holder of Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Finance/Banking/Business Administration or equivalent qualification.
• 2 years and above related experience in trade operations.

Experience & Skillset

• Knowledge of consumer banking products and services as well as regulations governing the consumer banking business and products is a plus.
• Good written and oral communication skills and ability to interact effectively with people at different levels.
• PC literate with knowledge in Microsoft Office Appliances.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life‑long learning, achieve their career aspirations and grow talent from within our organisation.